systems of record
2 statements across 1 episodes · 1 bullish · 1 bearish · 1 people on the record · first statement Aug 28, 2026 by Jason Lemkin · across every show →
Everything said about systems of record, oldest first
Aug 28, 2026 positive
Lemkin: Headless architecture lets AI agents pull data across multiple CRMs
“The thing about headless is it also makes it much easier to bifurcate our data and put some into outside of the system of record and some in because the agent, the headless version of your CRM or SFA or system of record, well, it has no problem up to a point p…”
Aug 28, 2026 negative
Lemkin: Raising API prices to offset lost seats will accelerate CRM churn
“I think it is a self-inflicted wound for a lot of systems of record and SaaS centers as they jack up the prices because seats are going down and agents are going up and they jack up the price for access. It's incense us finally to put more and more of our data…”