Salesforce Agentforce

part of Salesforce

5 statements across 4 episodes · 4 bullish · 0 bearish · 2 people on the record · first statement Dec 27, 2024 by Jason Lemkin · said 14 times in 9 episodes since 2025 · across every show →

Mentions by year

brought up most by Amelia Ibarra (4), Sarah Kennedy (3), Jason Lemkin (2), Amelia LeRutte (2), Kyle Parrish (1)

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Everything said about Salesforce Agentforce, oldest first

Dec 27, 2024 neutral
Assertion Supported
Lemkin: Agentforce charges $2 per AI resolution, Intercom $1, Zendesk $1.11
“It's two bucks. Okay. Finn for intercom is one buck. Zendesk is like a dollar and 11 cents.”
Jason Lemkin Dec 27, 2024 ▶ 34:45 HubSpot Co-Founder and Chair Brian Halligan on AI and SaaS, Board Meetings, and When Incumbents Win
Oct 22, 2025 positive
Disclosure
SaaStr Scaled From Zero to 20 AI Agents in Less Than a Year
“I mean, just on our little team, you know, at the end of Q one, we had no AI agents in production. We had nothing. Then we added a general agent for support. And now we've got almost 20 agents. We've got Four different AISDRs running. We just rolled out Salesf…”
Jason Lemkin Oct 22, 2025 ▶ 2:59 The State of AI + Software: Where It’s Going - Fast
Nov 21, 2025 positive
Opinion
Ibarra: Setting up Salesforce Agentforce does not require a Salesforce admin
“I think this misconception of, you know, oh, I can't use AgentPorth even on Salesforce because it's probably too technical or it's going to be deemed to fail or I probably can't get, you know, only either a third party agency or like a Salesforce admin to come…”
Amelia Ibarra Nov 21, 2025 ▶ 50:54 6 Months Later, How Our AI SDRs Actually Work as AI Runs GTM with SaaStr's CEO and Chief AI Officer
Nov 21, 2025 positive
Assertion Not checkable as stated
Ibarra: SaaStr's Salesforce Agentforce campaign achieved a 72% email open rate
“Between those two use cases, what we've seen, and this is early days, is a higher response rate so far, and a huge open rate. Like, I can't, the open rate is 72%.”
Amelia Ibarra Nov 21, 2025 ▶ 47:18 6 Months Later, How Our AI SDRs Actually Work as AI Runs GTM with SaaStr's CEO and Chief AI Officer
Aug 28, 2026 positive
Opinion
Lemkin: AI SDR emails beat 99% of humans but lack deep context
“The artisan Monaco agent force emails. They're all better than a human, which is all that really matters today as we record this, right? They're better than 99% of humans. But they're not great like that RepliDeck. None of them are great.”
Jason Lemkin Aug 28, 2026 ▶ 36:17 Who Owns Your Data Now? Agents vs. Systems of Record on The Agents #013
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