SaaS customers
also referred to as: saas customer
2 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Oct 9, 2020 by Nick Mehta · across every show →
Everything said about SaaS customers, oldest first
Oct 9, 2020 neutral
Mehta: Enterprise SaaS clients demand date commitments agile development resists giving
“I think the customers are willing to wait, but they want certainty that is more than the agile model delivers. This is a real hard problem. They're used to the old model of, Hey, it's going to ship in Q three of 20, 22. And it's like, I don't know what I'm shi…”
Oct 9, 2020 positive
Mehta: SaaS buyers purchase the product roadmap, unlike on-prem customers
“When you're a SAS customer, you are buying the roadmap, like in the on-prem customer, you're buying the product and you might use the roadmap, but you might just stay on that old version. But in SAS, you're buying the roadmap. And so therefore the roadmap is a…”