Romain Lapeyre

11 statements across 2 episodes · 5 bullish · 1 bearish · 1 people on the record · first statement May 15, 2019 by Romain Lapeyre · said 1 times in 1 episodes since 2024 · across every show →

On the record as a speaker too: Romain Lapeyre's record, appearances and statements → this page counts the times other people say the name.

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Everything said about Romain Lapeyre, oldest first

May 15, 2019 positive
Assertion Not checkable as stated
Startup employees can learn sufficient beginner SQL in five days
“All the people I've seen learning SQL, it took them, like, four or five days to get, like, a beginner level that's enough to start understanding things”
Romain Lapeyre May 15, 2019 ▶ 25:03 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
May 15, 2019 positive
Insight
Automating CRM updates saves sales teams 20% of their time
“To be able to automate the deals that move in your CRM, that will save your team, like, about, like, 20% of their time.”
Romain Lapeyre May 15, 2019 ▶ 15:19 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
May 15, 2019 positive
Insight
Founders should build data-driven growth machines at just 50 customers
“So I would argue that since now we have access to we have lots of data points about like trade shows we go to, the payment information, the sales data in our CRM. We can combine all these data points and start building the machine early on as soon as you have …”
Romain Lapeyre May 15, 2019 ▶ 3:47 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
May 15, 2019
Insight
Installing a chat widget signals a customer service purchasing window
“When you install a chat app on your website, it's likely that you are on a free trial for a customer service app.”
Romain Lapeyre May 15, 2019 ▶ 7:07 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
May 15, 2019 positive
Insight
Startups should hire a growth stack manager as a single-digit hire
“I think you should do the same thing for somebody who manages all this growth stack. They should be a single digit higher as well, because it's gonna help you get faster to a thousand customers.”
Romain Lapeyre May 15, 2019 ▶ 24:23 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
May 15, 2019
Assertion Not checkable as stated
Gorgias scaled from 15 customers to growth in 18 months
“So 18 months ago, we had 15 customers, and so we were like this little blue tile at the beginning of the curve”
Romain Lapeyre May 15, 2019 ▶ 1:26 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
May 15, 2019 negative
Assertion Not publicly verifiable
Shopify sees an 80% annual merchant churn rate, warns Romain Lapeyre
“What was interesting is that the yearly churn is 80% for Shopify. It's pretty frightening, because at the end of the year, there's only going to be 20% of the stores that work here at the beginning of the year that will still be around and still be your custom…”
Romain Lapeyre May 15, 2019 ▶ 5:36 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
May 15, 2019 positive
Assertion Not checkable as stated
Gorgias tripled its sales close rate to 50% in 12 months
“In our case, the close rate went from, ah, like, around 15% to 50% in the course of 12 months. So we tripled the close rate by having this hyper-targeted approach, giving the right pitch to the right people, and talking to the people that are ready to buy.”
Romain Lapeyre May 15, 2019 ▶ 14:25 Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data
Feb 11, 2022
Assertion Not checkable as stated
Purely self-serve product leads generate 20% of Gorgias's revenue
“We have about 20% of our revenue that comes from the product leads that we don't engage with, and 80% that comes from The blend of inbound leads, post-product leads that we do engage with.”
Romain Lapeyre Feb 11, 2022 ▶ 45:07 Acquiring 10,000 SMB Customers Solely from Data with Gorgias' CEO Romain Lapeyre
Feb 11, 2022
Assertion Not checkable as stated
Dedicated DTC VC partnerships generated only $200k-$300k ARR for Gorgias
“Working with the VCs that focus who focus on the direct-to-consumer brands, so we hired a, this time we hired a person to focus on that full-time, and what we found is, like, it was just, like, 200 K-R, 300 K-R per year, so not enough to justify a full-time fo…”
Romain Lapeyre Feb 11, 2022 ▶ 43:34 Acquiring 10,000 SMB Customers Solely from Data with Gorgias' CEO Romain Lapeyre
Feb 11, 2022
Assertion Not checkable as stated
Shopify stores account for approximately 95% of Gorgias's business
“We focus on Shopify right now. It's about like, 95% of our business, and we're starting to go on Magento and e-commerce and build those partnerships there.”
Romain Lapeyre Feb 11, 2022 ▶ 42:27 Acquiring 10,000 SMB Customers Solely from Data with Gorgias' CEO Romain Lapeyre
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