renewals
also referred to as: renewal
3 statements across 3 episodes · 1 bullish · 1 bearish · 3 people on the record · first statement Jan 14, 2021 by Tim Willey · across every show →
Everything said about renewals, oldest first
Jan 14, 2021
Jan 4, 2022 positive
Box CRO: Tracking renewals 12-18 months out helps save at-risk accounts
“We're now talking about renewals that are 12 and 18 months out, and that's a very healthy place to be in because with that kind of a window, if you have an account that's maybe at risk, then you have enough time that you can affect some change in that account.”
Dec 29, 2023 negative
Lemkin: SaaS products that cannot self-renew 80% of deals are failing
“I think if you have humans in a renewal, you're you have failed your customers. You have failed your customers. If you need sales or success or account, it doesn't mean that the margin, you don't need help. I'm not saying you don't need to parachute in on 10% …”