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Net Promoter Score, every mention

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Verbatim, from the transcripts: the passages where Net Promoter Score comes up

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SurveyMonkey's Secrets to Keeping Customers Happy for 20 Years Oct 9, 2018 · 3 mentions

  • ▶ 1:14 Tom Hale So, in each case, I've used NPS as a tool to really drive customer centricity and to make really important decisions, like what to build, or where to invest, or how do we transform our company, how do you drive growth, and I think it all… 3 times in the scene
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