net new customers
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement May 3, 2024 by Jason Lemkin · across every show →
Everything said about net new customers, oldest first
May 3, 2024 positive
Lemkin: Net new customer count after churn is the North Star metric
“Track your net new customers after churn, track this as your, to me, the North star metric, a team will fix everything. You'll figure out more products for them. You'll figure out how to drive your deal size up. You'll figure out how to do all these things. If…”