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“If you hire a leader, and you don't perceive a change in the caliber of talent in their organization six months later, you, there's a problem. Like, you may have hired the wrong leader, or you should, that's a real red flag, because it's so core to leading org…”

“People run out of energy. They don't run out of time. That's important because most discourse, or there's a lot of discourse about how to, about, you know, time efficiency and time management and not wasting people's time, but I would argue you should care, gi…”

“At some point your job becomes substantially about recruiting, and that never really goes away. So that, that was a real constant for nine years.”

“If you, if X works, you'll probably want to do more X. So it might be better to think in terms of funding areas rather than, you know, accomplishing specific features because you discover this as you go.”

“For most SaaS companies, this is where the technical moat comes from. Your technical moat is not usually some unique specific piece of technology. It's for most SaaS and just an accumulation of ever more nuanced, enriched, and detailed handlings of all, it's t…”

“The idea of soup tasting is that you can't fully understand something unless you engage with it in some kind of direct way, or you engage with specific anecdotes in a direct way.”

“Keep your identity, like your personal identity, small and flexible and agile. And the reason I say that is if you attach your identity to any specific aspect of your job or you get, you know, self-esteem from, You know, writing code well, or writing a certain…”

“Actually, my first project as an advisor for the company after I left the day to day in March was to run a product bootcamp. And what that meant is the engineering lead, the product lead, the design lead, the CEO of the company and the chief customer officer c…”

“I can say for myself, I never once in nine years regretted assuming good intent on the part of someone else I was working with.”

“I used to worry that we would make a strategic mistake because we didn't foresee some second order consequence of the way our market was evolving or something like that. Never happened in nine years of working at the company.”