customer success leader

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Aug 28, 2017 by Catherine Blackmore · across every show →

Everything said about customer success leader, oldest first

Aug 28, 2017 positive
Insight
Customer Success Leaders Should Be a Company's Most Strategic Executives
“The customer success leader, in many ways, should be your most strategic resource and executive in the company, because if you think about it, your customer success organization should really be the mirror around what is working and what isn't working.”
Catherine Blackmore Aug 28, 2017 ▶ 18:46 The Secrets of Net Negative Churn: Customer Advocacy
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