customer success architects
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Nov 20, 2024 by Elizabeth Pemeril · across every show →
Everything said about customer success architects, oldest first
Nov 20, 2024 negative
GitHub Captured Only 30% of Feedback Using 47-Field Templates
“Historically, the burden of customer feedback fell on our solutions engineers and our customer success architects, bless them. We would send them this incredibly long issue template and say, we're going to need a, you know, brief, 47 fields here on what the cu…”