Customer Success Architects
topic on 1 show · 1 statements across 1 episodes
1 statements about Customer Success Architects, every show
GitHub Captured Only 30% of Feedback Using 47-Field Templates
“Historically, the burden of customer feedback fell on our solutions engineers and our customer success architects, bless them. We would send them this incredibly long issue template and say, we're going to need a, you know, brief, 47 fields here on what the cu…”