customer segmentation

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Dec 13, 2021 by Karen Peacock · across every show →

Everything said about customer segmentation, oldest first

Dec 13, 2021 positive
Insight
Peacock: Segmenting Retention Metrics Uncovers Deeper SaaS Business Insights
“You can look at your revenue health overall, and that's good, but what's even more useful is to break that down by segment, and to figure out your ARR and growth, and importantly, your net revenue retention, gross revenue retention by segment, by product, by t…”
Karen Peacock Dec 13, 2021 ▶ 6:39 Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock
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