customer growth

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Aug 3, 2023 by Jason Lemkin · across every show →

Everything said about customer growth, oldest first

Aug 3, 2023 positive
Insight
Lemkin: Healthy SaaS needs a 2:1 revenue-to-new-customer growth ratio
“I track this with SAS companies and it's a niche metric, but it's super interesting in terms of long-term health, which is the ratio of revenue growth to new customer growth on a percentage basis. So I like to see at least a sort of a two to one ratio. Like if…”
Jason Lemkin Aug 3, 2023 ▶ 12:34 The Most Important SaaS Metrics with Monday.com Co-Founders and SaaStr Founder Jason Lemkin
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