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COO

3 statements across 2 episodes · 0 bullish · 2 bearish · 2 people on the record · first statement Jul 7, 2017 by Josh Stein · across every show →

Everything said about COO, oldest first

Jul 7, 2017 negative
Insight
A 'two in a box' shared executive leadership model consistently fails
“What does not work is two in a box where people feel like they have to ask you and this other person to decide and, you know, if you can't find both or they disagree what happens and everyone gets really confused.”
Josh Stein Jul 7, 2017 ▶ 18:27 Josh Stein of DFJ: What Makes a Great SaaS CEO
Jul 7, 2017 negative
Insight
Hiring a COO at $1M ARR is far too early
“And I'd say a million in ARRs too early. I think, you know, 40, 50 people is probably where it might become relevant.”
Josh Stein Jul 7, 2017 ▶ 19:10 Josh Stein of DFJ: What Makes a Great SaaS CEO
Feb 3, 2020
Disclosure
Reese: Gusto COO role changes entirely every six months
“My job as title of COO at Gusto has, in title only, remained the same. Every six months, it's an entirely different job. The expectations are higher because we have more customers. The complexity gets bigger. Our product set has expanded.”
Lexi Reese Feb 3, 2020 ▶ 20:40 The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese | SaaStr Software Community
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