AgentSync

“So we've actually hired, ah, a team, a group of individuals who are going to be just focused on that as an experiment, and boxed into that for a while, in a fun way.”

“Effectively getting a demo and having someone walk you through this process is the most powerful motion for us.”

“Our customer success team leads most of those conversations. We're starting to bring more product lines and learning what that motion is going to look like, but they've done a fantastic job because they're responsible for Owning that relationship”

“And it is a business application. So there is no really bottoms up motion there. We had to have a product that could get the frontline licensing. I'm interested and excited, but they aren't in control of You know, buying new software. They go through procureme…”

“What we found for some of our larger enterprise customers is that they're excited about it in theory, but they really do need to get their hands on it, because they need to see how the team is going to change their motion, and it's really powerful for us to be…”

“So our first hires were actually customer success. Niji, Put that in play because he was nervous about selling more and we put a hold on selling because we wanted to make sure that we could make people successful, and then we ramped up the sales team”

“And, in insurance, some things are two, two and a half year long deal cycles, so you kind of have to get ready, and you have to be creative on how you're tackling that.”