SaaS

“Almost every SAS company has a growth curve that looks like this in the beginning, it goes up, up, and then it flattens and I call it the subscription death curve.”

“Very few people see success running just ads on social media. You have to have more like, that's like the tip that gets them in. And then you need to increase the value of those customers. Once they come in, if you have to do it, Sure. It's fine. But like long…”

“At our company, we say like, actually most things you launch, that's the pattern you see weeks, the wiggles of death. It's like, oh, the user's like, oh, it's a new feature. I'll play with it. And you see like a couple of little spikes of people using it and t…”

“Cost to acquire a customer is more than doubled in a SaaS business, sometimes three or four X.”

“Try to speculate and predict where, what would be the problem which will hit the market really hard in next two to three years, so that, because that's a time which any software as a service solution Takes to stabilize.”

“So if you look at like, just take SAS versus AI SAS. So like non, non AI versus AI, but in the single SAS enterprise category, you know, on that same valuation cap basis for a pre-seed round, the AI might be, you know, a million on 12, one million on 13. As th…”

“You try to explain to people, we're going to take electronic, we're going to take health records. We're going to put them on the internet. We're going to charge people forever. I mean, it wasn't obvious to anybody that that was a model that was going to stick …”

“Most of the brands that we would win, it would take, you know, three months to get to a signed contract, sometimes as long as six months and did not know this before, but e-commerce is one of the, I think most challenging spaces to sell into. Because there's s…”

“Analytics more so than, you know, your traditional SaaS company or traditional consumer company has quite a bit of You know, infrastructure slash software challenges to it. Like even at the time when I joined up with them, even though there were very few custo…”

“After the angel round, we had a very hard time raising any VC then to top up because no one wanted to touch SME back then. So SME was kind of a dirty word, right? The SME businesses really did not make money. SaaS for SMBs was just not there yet, especially th…”

“Typically what you'll see in FinTech, and this actually surprises a lot of people, is that Fintech is actually more of an art or science of integration and orchestration across other people's technology than it is a real science and art of building your own te…”

“The other one, which I recommend for first-time founders, it's just like, build a SaaS, you know, build a GPT wrapper you know, have a great landing page, you know, try to do everything you can to drive traffic.”

“There's just no barrier anymore to making a good MVP. Like software as a service has never been easier. There's so many AI coding tools. There's so much like engineering talent that's hungry.”

“So the liquidity from supply to demand basically operates as a float across the top of everything. We're charging customers for is using the platform to make the program itself happen in the first place. So it's basically a SAS like your revenue model.”

“Look, most SaaS tools Our work management tools. We just happen to call them by different names. The work for sales is called opportunity. Work for marketing is called campaigns. Work for support is called tickets. Work for ops is called incidents and work for…”

“So I think in SaaS people are frankly, maybe even overreacting because they don't realize like how hard it is to get the kind of distribution.”

“And any company which is still providing shelves, checklists, just kind of like these digital drawers, and then calling themselves system of record, Only based on that, that we are irreplaceable because system of record, I think they'll get wiped out.”

“Similar to, like, the shift from SaaS to AI, you know, that is one of the key fundamental things that's going to challenge any incumbent SaaS company today. Systems of record moved to systems of engagement, like Sixth Sense, and now are moving to systems of ag…”

“People want to both buy you for what the product's doing today, but they're buying you for the slope too. Like they can see your progress and they want to buy that progress also because like the beautiful thing about SAS is we want them to be a customer for th…”