PointClickCare co-founder Mike Wessinger discusses the industry skepticism facing web-hosted medical records and subscription billing when they launched the company in 2000.
“You try to explain to people, we're going to take electronic, we're going to take health records. We're going to put them on the internet. We're going to charge people forever. I mean, it wasn't obvious to anybody that that was a model that was going to stick in any market, let alone in healthcare where you've got huge privacy regulations.”
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