LTV
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jun 21, 2024 by Sam Lessin · across every show →
Everything said about LTV, oldest first
Jun 21, 2024 negative
Lessin: Investors Erred by Assuming Infinite Customer LTV in SaaS Businesses
“The big mistake everyone made in SAS as investors is they calculated infinite LTV. They're like, once we have a customer, they are never going to turn. Right. And therefore like we can pay a lot for them and we'll have them forever.”