customer discovery
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Mar 6, 2026 by Sam Lessin · across every show →
Everything said about customer discovery, oldest first
Mar 6, 2026 negative
Sam Lessin: YC-style customer discovery is obsolete for building AI businesses
“That customer discovery, YC style, like blah, blah, blah, is just so wrong for the moment in terms of how to build a business. Because just because like bill in sales has some CRM shim problem, it doesn't matter. Like you can't build it and give it to him and …”