customer support agents
also referred to as: customer support agent
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jul 11, 2025 by Andrew Hsu · across every show →
Everything said about customer support agents, oldest first
Jul 11, 2025 neutral
Hsu: Realtime API pricing fits customer support displacement, not consumer apps
“The pricing model of the real-time API makes more sense for something like a customer support agent, where you're very directly replacing somebody that you would pay hourly otherwise, and that's how you're seeing the pricing model for a lot of these initial ag…”