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Kluger: Unannounced party size changes and late arrivals severely disrupt kitchens

Dan Kluger · #45 Dan Kluger: Taking Time to Get It Right · Nov 13, 2018 · at 32:37

Chef Dan Kluger explains the operational sensitivity and rhythmic pacing of a professional kitchen service.

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“Were you supposed to be four people and you're six people? Were you supposed to be six people and you're four people? You know, you'd think that those things don't really matter, but they actually have a huge impact on what we're doing.”

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