Sheila Heen, negotiation lecturer at Harvard Law School and author, discusses how early family patterns shape communication boundaries in adult relationships.
0:00 / 0:16exact quote · 16.2s
720p mp4 · rendered on demand · StarZero watermark
“One of the things we talk about in the book is this idea that we each have an emotional footprint. And the idea behind that is that we all grow up learning which feelings are okay to talk about, and which you learn quickly are better left alone.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Sheila Heen
Insight
Heen: The Optimal Positive-to-Negative Interaction Ratio in Relationships Is 5:1
“The optimum is, what is it, five to one? Five to one, positive interactions to negative interactions, and it's not better to have a bigger ratio of positive and negative, like 10 to one is not better because of what you're describing. If it's 10 positive inter…”
Heen: Teaching is fundamentally a negotiation for engagement and risk-taking
“Teaching itself is a negotiation. You are negotiating for people's engagement and willingness to take risks and to admit mistakes and to see what they have to learn”
Heen: Early negotiation habits deepen strengths without broadening adult skill sets
“All of us have been negotiating since we were kids, so everybody's an experienced negotiator, but you're not necessarily a good negotiator because you'll tend to just repeat the strategies that are successful for you, even into adulthood, right? And so your st…”
This entire site, over 200 episodes transcribed, diarized, checked and made playable,
runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the
moments worth sharing, cuts them, captions them, and reframes them for every feed.
We use essential cookies to make the site work. With your permission we
also use analytics cookies (Google Analytics and Mixpanel) to understand
usage and improve StarZero. See our Cookie Policy.