Duke: Judging decisions solely by outcomes kills workplace innovation
Annie Duke · #37 Annie Duke: Getting Better by Being Wrong · Jul 25, 2018 · at 1:01:24
Author and decision strategist Annie Duke explains how outcome bias ('resulting') in leadership pushes employees toward safe, conventional choices.
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“So what is, if you're a leader and you're a resulter, which we all kind of are, then what you're doing is you're telling employees, don't ever make an unusual choice. Don't do anything innovative or unexpected because if it fails, I will come down on your head like I'm USA Today the day after the Seahawks lost that Super Bowl.”
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