Insight certainty 4/5 debate potential 2/5

Culture onboarding requires continuous diagnostic feedback, not annual reviews

Jeff Hunter · #74 Jeff Hunter: Embracing Confusion · Jan 21, 2020 · at 1:13:10

Former Bridgewater executive Jeff Hunter discusses onboarding practices and how organizations should operationalize workplace culture with Shane Parrish.

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“So you have to be explicit in watching the outcomes of attaching a bad outcome to culture, and that's where the real learning happens. It's not just giving them the statement, and it's definitely not waiting for a year-end performance review. And saying, oh, by the way, you're not really a culture fit. It's, it is a weekly sort of event where you're connecting confusion and mistakes and bad outcomes back to that culture statement and back to your beliefs about the behaviors and outcomes that will be rewarded, punished, and accepted.”

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