Heen: Shifting to joint contribution does not mean fault is fifty-fifty
Sheila Heen · #57 Sheila Heen: Decoding Difficult Conversations · May 15, 2019 · at 35:10
Harvard Law negotiation lecturer Sheila Heen explains how assessing joint contribution in conflict resolution differs from assigning equal fault or placing blame.
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“When we shift from blame to joint contribution, it doesn't mean it's fifty-fifty. It just means that there were choices we each made that got us here, and figuring out what those were tells us what to change and to fix.”
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