trust

5 statements across 5 episodes · 1 bullish · 1 bearish · 5 people on the record · first statement Jan 3, 2018 by Chris Voss · across every show →

Everything said about trust, oldest first

Jan 3, 2018 positive
Insight
Voss: Replacing 'Trust' with 'Predictability' Leads to Better Decisions
“If you can substitute the word predict for trust or predictable for trust, then put you in a much more rational frame of mind and you can see things easier and then you can make better decisions.”
Chris Voss Jan 3, 2018 ▶ 1:11:35 #27 Chris Voss: The Art of Letting Other People Have Your Way
Jul 23, 2019
Insight
Dr. Sue Johnson: Trust grows when vulnerability is met with emotional responsiveness
“You're based, you're constantly building trust, and how do you build trust? You take risks with each other, you show yourself, you're open and accessible, and you take risks with each other, and when one of you takes a risk, the other one responds.”
Dr. Sue Johnson Jul 23, 2019 ▶ 28:53 #62 Dr. Sue Johnson: Cracking the Code of Love
Jan 5, 2021 neutral
Insight
Online interaction can only build 85% to 90% of in-person trust
“As humans, I still think there's something that is Impossible to recreate online, which is that breaking bread, you know, the bottle of wine you and I shared, whatever the equivalent of that is. It just builds trust in a way that you can get pretty close onlin…”
Matt Mullenweg Jan 5, 2021 ▶ 39:15 #100 Matt Mullenweg: Collaboration Is Key
Apr 19, 2022 negative
Insight
Simmer: Leaders Must Only Vent Upward to Preserve Organizational Trust
“There, there's sort of a rule in operating, right? Like you can only vent upwards. Like if you vent down, you can build a lack of trust.”
Sarah Jones Simmer Apr 19, 2022 ▶ 57:43 Sarah Jones Simmer: The Foundation of Trust
Jan 9, 2024 neutral
Insight
Eastman: Nonverbal trust relies on conforming to societal bell-curve behavioral expectations
“Trust from a nonverbal perspective is just, you could think of behaviors on a bell curve distribution, right? So certain people are going to act in certain ways that are not in alignment with how society perceives that behavior to be trustworthy.”
Blake Eastman Jan 9, 2024 ▶ 6:25 Blake Eastman: Learn to Read Anyone
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