manager

“As more people become more specialized, there's a separate class who become more synthetic and less generalized and more almost like philosophers. The manager is like a philosopher. They need to understand the human condition and What motivates people? Which p…”

“I found when I was managing people, they would always put their toe through that door, but it wouldn't be a foot, it would be a toe, and how you responded to that first sort of, here's something you could do better, or this criticism, or whatever you want to c…”

“I think most managers really struggle to be good at their jobs. To be a good clarity manager, really hard especially in the midst of a lot of unpredictable change. And so, when stuff starts going squirrelly on you, you're gonna reach for any convenient narrati…”

“Most managers have no idea what their employees are doing, and they're dying to know how they're spending their time, but they're not going to ask them because they don't want to micromanage them.”

“When we randomly assign managers to kind of criticize themselves as opposed to asking for criticism, just inviting them to do that once increased psychological safety in their teams for at least a year.”

“When it comes to yourself, you should turn yourself into a person who can do really good work, even without having a great manager. Even if you have an okay or absentee manager, you should turn yourself into a person who can do really great work.”

“People don't like conflict. People don't like to deal with issues directly. They like to beat around the bush and then leave saying, I think I gave the person the message.”