Priva

“We knew every vendor in the legal vertical. We knew what 49 other law firms were doing in their space, so we were able to share best practices and really moved a lot of the people in the industry to one uniform methodology. You're always going to have differen…”

“Once we got that first law firm, we actually rebranded the entire company's website and all of our collateral to be only for law firms.”

“Yeah, we always maintained over a 95% retention rate. We actually didn't lose our first client until year three, and that was because of an acquisition, so that's something that we're real proud of.”

“And as you mentioned, we were fortunate to exit the company a little after five years. At that point, we had about 25% of the top 200 law firms in the world. Couple fortune hundred companies as part of our clients. We had only raised less than three million do…”

“We were a nice to have, not a need to have, and so in order to make Priva a need to have, we had to add human bodies to that problem because they didn't want to do all the work, and so that was, it was a tell for us, and that was super interesting, and that wa…”

“It's important for people in extended families to understand who's on the other side as well, because sometimes we go home and we complain about a colleague, but you start bringing some personalization, some humanization bring a face to the name, to the people…”

“What we were doing probably wasn't scalable. To get to a hundred million dollar revenue company. So we got pushed back. They were right.”