The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 5 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Ells: Restaurant models reliant on large, high-turnover staffs are unsustainable
“I know for sure that continuing to operate these systems that's heavy, heavy, heavy on, on numbers of employees who turn over very frequently is not sustainable.”
Steve Ells Nov 9, 2023 ▶ 34:35 When a robot cooks your lunch with Steve Ells of Chipotle and Kernel
Insight
Ells: Fast food wages stay low because restaurant margins cannot afford raises
“I think you see depressed wages because margins are so tight, right? It's, and I think these operators would love to pay their folks more, but the model just can't afford to do it.”
Steve Ells Nov 9, 2023 ▶ 33:19 When a robot cooks your lunch with Steve Ells of Chipotle and Kernel
Insight
Ells: Fast-casual hospitality does not require face-to-face interaction
“While hospitality may not be face to face, With the customers, it's providing a really good experience through the app. It's providing reliability on service times. It's making sure that everything that we serve is delicious.”
Steve Ells Nov 9, 2023 ▶ 38:23 When a robot cooks your lunch with Steve Ells of Chipotle and Kernel
Insight
Ells: Cheap strip mall leases and assembly lines drove unprecedented ROI
“With Chipotle, we were going into strip malls. Often in the inexpensive center units, not the more desirable end caps. This was early on. So the investment was very, very modest. And our production system or that our service format really was an assembly line.…”
Steve Ells Oct 30, 2017 ▶ 28:03 Chipotle: Steve Ells
Insight
Ells: Chipotle's open kitchen mimics how people gather at dinner parties
“Every time you have a dinner party, people are in the kitchen. People want to be in the kitchen. And so, so Chipotle was designed to invite people in, to bring them close to where the action is.”
Steve Ells Oct 30, 2017 ▶ 17:34 Chipotle: Steve Ells
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