Merchant processors held Alienware's revenue for 60 days over fraud suspicions
Frank Azor · Alienware: Frank Azor and Nelson Gonzalez · Dec 12, 2022 · at 40:00
Frank Azor describes the cash flow constraints Alienware faced when credit card companies held funds due to suspicion over high-ticket Miami transactions.
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“And they'd be like, oh, we have to hold it for 60 days to make sure this is legitimate. And we're trying to run a business. We have to, you know, you have to buy parts, you have to pay yourself, you have to pay rent, you have to pay services. And yeah, they would hold the money for however long they wanted to hold it for because they thought the business wasn't legitimate.”
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