Carrie Gross, co-founder and former CEO of Dr. Dennis Gross Skincare, describes their initial go-to-market strategy distributing peel pad jars through Dennis's medical clinic.
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“So between 1995 and 2000, Dennis had his clinical peel, his doctor's peel, which was the strongest, and then we went to a contract manufacturer and asked them for pads in jars, a thirty-day supply, which was sort of a go-to-market strategy that you go into the clinic, you have a peel, you take home your thirty-day supply of peel pads, step one and step two, you use that every morning at home, and then when your jar is empty, It's time to come back to the clinic for another treatment, and so his patients loved it. We were selling out of our home kits rapidly, and that to us was basically proof of concept, and that's when we moved ahead to start the brand.”
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More from Carrie Gross
Disclosure
Dennis Gross Skincare founders took zero salary for 20 years
“Neither of us took a salary for 20 years.”
Carrie GrossMar 24, 2025▶ 39:54Dr. Dennis Gross Skincare: Dennis and Carrie Gross
AssertionNot checkable as stated
Carrie Gross: Early MD Skincare never advertised, relying entirely on beauty press
“The beauty press were Dennis's patients. We never advertised. We just had articles in Elle, and Vogue, and Harper's, and”
Carrie GrossMar 24, 2025▶ 21:16Dr. Dennis Gross Skincare: Dennis and Carrie Gross
AssertionNot checkable as stated
Carrie Gross: Dennis Gross Skincare broke even around 2006 without e-commerce
“I think we hit break even around 2006, but we didn't even have an e-commerce site until 2007.”
Carrie GrossMar 24, 2025▶ 32:18Dr. Dennis Gross Skincare: Dennis and Carrie Gross
Disclosure
Carrie Gross: By 2019, the profitable brand sought governance over capital
“And so, by 2018, 2019, now I'm starting to feel like, oh my god, I actually don't need capital. We're successful, we're profitable, we're making money each year, but I need A board of directors.”
Carrie GrossMar 24, 2025▶ 44:02Dr. Dennis Gross Skincare: Dennis and Carrie Gross
AssertionSupported
Carrie Gross: Main Post Partners minority investment deal closed in June 2020
“About three months into the pandemic, I got a phone call from main post and like, we want back in. We figured out a way to make the deal happen. And so we got the deal done in June of 2020.”
Carrie GrossMar 24, 2025▶ 46:03Dr. Dennis Gross Skincare: Dennis and Carrie Gross
AssertionSupported
Carrie Gross: The brand launched in 17 European countries in 3 months
“We actually, in 2023, launched into Sephora Europe, so I think we opened something like 17 countries in a period of, like, three months.”
Carrie GrossMar 24, 2025▶ 47:09Dr. Dennis Gross Skincare: Dennis and Carrie Gross
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