Blank: Home Depot avoided planograms so every new store improved
Arthur Blank · Live Episode! The Home Depot: Arthur Blank · Dec 28, 2017 · at 22:35
Arthur Blank, co-founder of The Home Depot, discusses the operational strategy behind scaling the retail chain.
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“Really, at HD, we had a five year plan, we had a one year budget, we had all of that, but we focused on every single store, and our plan was that each store had to be better than the last store we opened up. So we didn't have any plantograms. We didn't have any, you have to do it this way. We didn't let the model get frozen.”
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