Disclosure certainty 4/5 debate potential 1/5

Dutch Bros froze franchise expansion in 2008 to re-evaluate growth

Travis Boersma · Dutch Bros. Coffee: Travis Boersma · Jun 26, 2023 · at 1:00:06

Travis Boersma, co-founder of Dutch Bros Coffee, explains the company's decision to pause rapid franchise growth during the 2008 economic downturn.

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“2008 was probably the time where we made the heaviest, I made the heaviest decisions that I ever made in my life with the company, and We decided to draw a line in the sand and stop our growth with franchising and evaluate how we best should grow”

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Disclosure
Dutch Bros decided to grant franchises exclusively to internal employees
“And we got to grow from within and from within only with the people who understand the culture that have the fire in their belly.”
Travis Boersma Jun 26, 2023 ▶ 1:04:10 Dutch Bros. Coffee: Travis Boersma
Assertion Supported
Boersma: Dutch Bros operators can make six-figure incomes running one store
“I mean, you can earn six digits on just one store when you get to a given community, drive your stake in the ground, and, you know, so I love that we can have those opportunities for people to climb into those seats, and we have an infrastructure to support th…”
Travis Boersma Jun 26, 2023 ▶ 1:14:18 Dutch Bros. Coffee: Travis Boersma
Disclosure
Boersma: Dutch Bros halted franchising in 2008 to protect company culture
“And, you know, we made a decision back in 2008 to only grow from within and not sell franchises any longer to anybody else, because while some people had great business acumen, teaching the culture and scaling the culture. That's just different in nature.”
Travis Boersma Feb 13, 2025 ▶ 4:18 Advice Line with Travis Boersma of Dutch Bros
Assertion Supported
Boersma: Dutch Bros has reached 975 coffee shop locations
“Yeah, we're at nine 75.”
Travis Boersma Feb 13, 2025 ▶ 1:57 Advice Line with Travis Boersma of Dutch Bros
Disclosure
Boersma: Dutch Bros avoided DoorDash to focus on internal mobile ordering
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Assertion Not checkable as stated
Boersma: Dutch Bros' first coffee cart cost $12,000 all in
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Travis Boersma Jun 26, 2023 ▶ 23:25 Dutch Bros. Coffee: Travis Boersma
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