May 21, 2018 · 45m · how-i-built-this

Bob's Red Mill: Bob Moore

Bob Moore · 25m spoken Guy Raz · 13m spoken Mike Bolos · 1m spoken Jason Grohowski · 25s spoken
0:00 / 0:00

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In this episode of How I Built This, Bob Moore recounts how he overcame devastating financial failure and a catastrophic arson fire to build Bob's Red Mill into a hundred-million-dollar whole-grain empire, ultimately transferring company ownership to his employees.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Guy holds 32.8% of the talking time here. How this is scored →

Guy as informed peer 0.4 Guest teaching 0.8 Guest disagreement 0.1 Guy pushing back 0.0
05100:0015:0030:0045:003:25–7:09 · Guy as informed peer 0/10 Teenage Responsibility at the May Company Bob reflects warmly on his youth, taking on department responsibility at age 16 and buying a gas station after his father's sudden death. Guy Raz provides gentle, supportive narrative prompts.7:11–10:26 · Guy as informed peer 0/10 Relocation to Mammoth Lakes and Business Failure Bob describes losing all their savings after opening a gas station in Mammoth Lakes and having to sleep on a kitchen floor in Sacramento. Guy listens empathetically without challenging.10:29–15:03 · Guy as informed peer 1/10 The Life-Changing Discovery of George Woodbury's Book Bob details discovering George Woodbury's book on restoring a watermill and collecting 19th-century millstones. Guy asks if people thought Bob was losing his mind, which Bob politely dismisses.15:04–18:05 · Guy as informed peer 0/10 Opening Moore's Flour Mill in Redding Bob describes opening Moore's Flour Mill in Redding and educates Guy on different types of wheat, including durum, red, and soft white wheat.18:07–21:52 · Guy as informed peer 0/10 Retirement, Seminary, and an Unplanned Discovery When Guy asks if seminary fulfilled all his romantic hopes, Bob immediately counters with a blunt 'No' and explains the difficulty of learning biblical languages before stumbling upon an old mill in Milwaukie.21:55–26:03 · Guy as informed peer 1/10 Mid-Episode Break and Rebuilding Teaser Guy contextualizes the mid-1970s health food wave while Bob describes getting local TV coverage and landing Fred Meyer supermarkets.26:04–28:56 · Guy as informed peer 0/10 The Devastating 1988 Arson Fire Bob recounts the harrowing 1988 arson fire and guiding firefighters to cut through the wall to save his antique quartz millstones.28:57–31:05 · Guy as informed peer 0/10 Duty to Employees and the Resolve to Rebuild Guy asks whether the fire felt like a sign to quit, and Bob shares how overhearing his employee's wife worry about their home mortgage solidified his commitment to rebuild.31:08–34:27 · Guy as informed peer 1/10 Emergency Relocation and Family Support Bob explains using a small Anaheim trade show booth to secure national distributor relationships. Guy demonstrates familiarity with the Natural Products Expo.34:28–36:56 · Guy as informed peer 1/10 Rejecting Corporate Buyouts for Employee Ownership Guy asks about revenue milestones and giving away company ownership. Bob explains refusing buyouts because corporate acquirers inevitably change company culture, choosing an ESOP instead.36:59–39:27 · Guy as informed peer 0/10 Lifelong Work Ethic, Faith, and Genesis 1:29 Bob recites Genesis 1:29 in original Hebrew and explains that his entire whole-grain business philosophy originated from the first page of scripture.39:31–44:02 · Guy as informed peer 1/10 How You Built That: Inventing the DeskView Window Desk In the How You Built That segment, Mike Bolos and Jason Grohowski recount creating the DeskView window-mounted desk and overcoming a critical suction lever failure in Singapore.3:25–7:09 · Guest teaching 0/10 Teenage Responsibility at the May Company Bob reflects warmly on his youth, taking on department responsibility at age 16 and buying a gas station after his father's sudden death. Guy Raz provides gentle, supportive narrative prompts.7:11–10:26 · Guest teaching 0/10 Relocation to Mammoth Lakes and Business Failure Bob describes losing all their savings after opening a gas station in Mammoth Lakes and having to sleep on a kitchen floor in Sacramento. Guy listens empathetically without challenging.10:29–15:03 · Guest teaching 1/10 The Life-Changing Discovery of George Woodbury's Book Bob details discovering George Woodbury's book on restoring a watermill and collecting 19th-century millstones. Guy asks if people thought Bob was losing his mind, which Bob politely dismisses.15:04–18:05 · Guest teaching 2/10 Opening Moore's Flour Mill in Redding Bob describes opening Moore's Flour Mill in Redding and educates Guy on different types of wheat, including durum, red, and soft white wheat.18:07–21:52 · Guest teaching 1/10 Retirement, Seminary, and an Unplanned Discovery When Guy asks if seminary fulfilled all his romantic hopes, Bob immediately counters with a blunt 'No' and explains the difficulty of learning biblical languages before stumbling upon an old mill in Milwaukie.21:55–26:03 · Guest teaching 0/10 Mid-Episode Break and Rebuilding Teaser Guy contextualizes the mid-1970s health food wave while Bob describes getting local TV coverage and landing Fred Meyer supermarkets.26:04–28:56 · Guest teaching 0/10 The Devastating 1988 Arson Fire Bob recounts the harrowing 1988 arson fire and guiding firefighters to cut through the wall to save his antique quartz millstones.28:57–31:05 · Guest teaching 0/10 Duty to Employees and the Resolve to Rebuild Guy asks whether the fire felt like a sign to quit, and Bob shares how overhearing his employee's wife worry about their home mortgage solidified his commitment to rebuild.31:08–34:27 · Guest teaching 1/10 Emergency Relocation and Family Support Bob explains using a small Anaheim trade show booth to secure national distributor relationships. Guy demonstrates familiarity with the Natural Products Expo.34:28–36:56 · Guest teaching 1/10 Rejecting Corporate Buyouts for Employee Ownership Guy asks about revenue milestones and giving away company ownership. Bob explains refusing buyouts because corporate acquirers inevitably change company culture, choosing an ESOP instead.36:59–39:27 · Guest teaching 2/10 Lifelong Work Ethic, Faith, and Genesis 1:29 Bob recites Genesis 1:29 in original Hebrew and explains that his entire whole-grain business philosophy originated from the first page of scripture.39:31–44:02 · Guest teaching 1/10 How You Built That: Inventing the DeskView Window Desk In the How You Built That segment, Mike Bolos and Jason Grohowski recount creating the DeskView window-mounted desk and overcoming a critical suction lever failure in Singapore.3:25–7:09 · Guest disagreement 0/10 Teenage Responsibility at the May Company Bob reflects warmly on his youth, taking on department responsibility at age 16 and buying a gas station after his father's sudden death. Guy Raz provides gentle, supportive narrative prompts.7:11–10:26 · Guest disagreement 0/10 Relocation to Mammoth Lakes and Business Failure Bob describes losing all their savings after opening a gas station in Mammoth Lakes and having to sleep on a kitchen floor in Sacramento. Guy listens empathetically without challenging.10:29–15:03 · Guest disagreement 0/10 The Life-Changing Discovery of George Woodbury's Book Bob details discovering George Woodbury's book on restoring a watermill and collecting 19th-century millstones. Guy asks if people thought Bob was losing his mind, which Bob politely dismisses.15:04–18:05 · Guest disagreement 0/10 Opening Moore's Flour Mill in Redding Bob describes opening Moore's Flour Mill in Redding and educates Guy on different types of wheat, including durum, red, and soft white wheat.18:07–21:52 · Guest disagreement 1/10 Retirement, Seminary, and an Unplanned Discovery When Guy asks if seminary fulfilled all his romantic hopes, Bob immediately counters with a blunt 'No' and explains the difficulty of learning biblical languages before stumbling upon an old mill in Milwaukie.21:55–26:03 · Guest disagreement 0/10 Mid-Episode Break and Rebuilding Teaser Guy contextualizes the mid-1970s health food wave while Bob describes getting local TV coverage and landing Fred Meyer supermarkets.26:04–28:56 · Guest disagreement 0/10 The Devastating 1988 Arson Fire Bob recounts the harrowing 1988 arson fire and guiding firefighters to cut through the wall to save his antique quartz millstones.28:57–31:05 · Guest disagreement 0/10 Duty to Employees and the Resolve to Rebuild Guy asks whether the fire felt like a sign to quit, and Bob shares how overhearing his employee's wife worry about their home mortgage solidified his commitment to rebuild.31:08–34:27 · Guest disagreement 0/10 Emergency Relocation and Family Support Bob explains using a small Anaheim trade show booth to secure national distributor relationships. Guy demonstrates familiarity with the Natural Products Expo.34:28–36:56 · Guest disagreement 0/10 Rejecting Corporate Buyouts for Employee Ownership Guy asks about revenue milestones and giving away company ownership. Bob explains refusing buyouts because corporate acquirers inevitably change company culture, choosing an ESOP instead.36:59–39:27 · Guest disagreement 0/10 Lifelong Work Ethic, Faith, and Genesis 1:29 Bob recites Genesis 1:29 in original Hebrew and explains that his entire whole-grain business philosophy originated from the first page of scripture.39:31–44:02 · Guest disagreement 0/10 How You Built That: Inventing the DeskView Window Desk In the How You Built That segment, Mike Bolos and Jason Grohowski recount creating the DeskView window-mounted desk and overcoming a critical suction lever failure in Singapore.3:25–7:09 · Guy pushing back 0/10 Teenage Responsibility at the May Company Bob reflects warmly on his youth, taking on department responsibility at age 16 and buying a gas station after his father's sudden death. Guy Raz provides gentle, supportive narrative prompts.7:11–10:26 · Guy pushing back 0/10 Relocation to Mammoth Lakes and Business Failure Bob describes losing all their savings after opening a gas station in Mammoth Lakes and having to sleep on a kitchen floor in Sacramento. Guy listens empathetically without challenging.10:29–15:03 · Guy pushing back 0/10 The Life-Changing Discovery of George Woodbury's Book Bob details discovering George Woodbury's book on restoring a watermill and collecting 19th-century millstones. Guy asks if people thought Bob was losing his mind, which Bob politely dismisses.15:04–18:05 · Guy pushing back 0/10 Opening Moore's Flour Mill in Redding Bob describes opening Moore's Flour Mill in Redding and educates Guy on different types of wheat, including durum, red, and soft white wheat.18:07–21:52 · Guy pushing back 0/10 Retirement, Seminary, and an Unplanned Discovery When Guy asks if seminary fulfilled all his romantic hopes, Bob immediately counters with a blunt 'No' and explains the difficulty of learning biblical languages before stumbling upon an old mill in Milwaukie.21:55–26:03 · Guy pushing back 0/10 Mid-Episode Break and Rebuilding Teaser Guy contextualizes the mid-1970s health food wave while Bob describes getting local TV coverage and landing Fred Meyer supermarkets.26:04–28:56 · Guy pushing back 0/10 The Devastating 1988 Arson Fire Bob recounts the harrowing 1988 arson fire and guiding firefighters to cut through the wall to save his antique quartz millstones.28:57–31:05 · Guy pushing back 0/10 Duty to Employees and the Resolve to Rebuild Guy asks whether the fire felt like a sign to quit, and Bob shares how overhearing his employee's wife worry about their home mortgage solidified his commitment to rebuild.31:08–34:27 · Guy pushing back 0/10 Emergency Relocation and Family Support Bob explains using a small Anaheim trade show booth to secure national distributor relationships. Guy demonstrates familiarity with the Natural Products Expo.34:28–36:56 · Guy pushing back 0/10 Rejecting Corporate Buyouts for Employee Ownership Guy asks about revenue milestones and giving away company ownership. Bob explains refusing buyouts because corporate acquirers inevitably change company culture, choosing an ESOP instead.36:59–39:27 · Guy pushing back 0/10 Lifelong Work Ethic, Faith, and Genesis 1:29 Bob recites Genesis 1:29 in original Hebrew and explains that his entire whole-grain business philosophy originated from the first page of scripture.39:31–44:02 · Guy pushing back 0/10 How You Built That: Inventing the DeskView Window Desk In the How You Built That segment, Mike Bolos and Jason Grohowski recount creating the DeskView window-mounted desk and overcoming a critical suction lever failure in Singapore.

speaking balance: gold is Guy, purple is the guest (3 minute bins)

0:00 · Guy 87.2% · guest 12.8%0:00 · Guy 87.2% · guest 12.8%3:00 · Guy 28.6% · guest 71.4%3:00 · Guy 28.6% · guest 71.4%6:00 · Guy 12.1% · guest 87.9%6:00 · Guy 12.1% · guest 87.9%9:00 · Guy 12.7% · guest 87.3%9:00 · Guy 12.7% · guest 87.3%12:00 · Guy 27.4% · guest 72.6%12:00 · Guy 27.4% · guest 72.6%15:00 · Guy 25.9% · guest 74.1%15:00 · Guy 25.9% · guest 74.1%18:00 · Guy 26.6% · guest 73.4%18:00 · Guy 26.6% · guest 73.4%21:00 · Guy 33.6% · guest 66.4%21:00 · Guy 33.6% · guest 66.4%24:00 · Guy 22.4% · guest 77.6%24:00 · Guy 22.4% · guest 77.6%27:00 · Guy 13.8% · guest 86.2%27:00 · Guy 13.8% · guest 86.2%30:00 · Guy 18.4% · guest 81.6%30:00 · Guy 18.4% · guest 81.6%33:00 · Guy 29.9% · guest 70.1%33:00 · Guy 29.9% · guest 70.1%36:00 · Guy 30.4% · guest 69.6%36:00 · Guy 30.4% · guest 69.6%39:00 · Guy 61.1% · guest 38.9%39:00 · Guy 61.1% · guest 38.9%42:00 · Guy 66.6% · guest 33.4%42:00 · Guy 66.6% · guest 33.4%45:00 · Guy 0% · guest 0%45:00 · Guy 0% · guest 0%
Sharpest disagreement ▶ 19:55 Bob punctures the seminary romanticism

When Guy Raz asks if seminary fulfilled all his dreams and wishes, Bob directly shuts down the romantic premise with a blunt 'No' and explains the grueling reality of learning ancient languages.

Hardest push from Guy ▶ 28:57 Guy presses on whether fire was a sign to quit

Guy Raz probes whether watching the entire mill burn down felt like an unmistakable sign to pack it in and retire rather than rebuild from scratch.

Biggest teaching moment ▶ 38:15 Biblical foundation of whole grains

Bob quotes Genesis 1:29 from memory and explains analyzing it across 14 translations and the original Hebrew to establish the theological basis for whole grain nutrition.

Guy holds their own ▶ 33:10 Guy recognizes the Anaheim expo

Guy Raz jumps in to identify and validate the Anaheim natural food event as the famous Natural Products Expo before Bob even names it.

the scores for every segment, with the reasoning behind each
ChapterTopicGuy as informed peerGuest teachingGuest disagreementGuy pushing backWhy
Teenage Responsibility at the May Company 0000 Bob reflects warmly on his youth, taking on department responsibility at age 16 and buying a gas station after his father's sudden death. Guy Raz provides gentle, supportive narrative prompts.
Relocation to Mammoth Lakes and Business Failure 0000 Bob describes losing all their savings after opening a gas station in Mammoth Lakes and having to sleep on a kitchen floor in Sacramento. Guy listens empathetically without challenging.
The Life-Changing Discovery of George Woodbury's Book 1100 Bob details discovering George Woodbury's book on restoring a watermill and collecting 19th-century millstones. Guy asks if people thought Bob was losing his mind, which Bob politely dismisses.
Opening Moore's Flour Mill in Redding 0200 Bob describes opening Moore's Flour Mill in Redding and educates Guy on different types of wheat, including durum, red, and soft white wheat.
Retirement, Seminary, and an Unplanned Discovery 0110 When Guy asks if seminary fulfilled all his romantic hopes, Bob immediately counters with a blunt 'No' and explains the difficulty of learning biblical languages before stumbling upon an old mill in Milwaukie.
Mid-Episode Break and Rebuilding Teaser 1000 Guy contextualizes the mid-1970s health food wave while Bob describes getting local TV coverage and landing Fred Meyer supermarkets.
The Devastating 1988 Arson Fire 0000 Bob recounts the harrowing 1988 arson fire and guiding firefighters to cut through the wall to save his antique quartz millstones.
Duty to Employees and the Resolve to Rebuild 0000 Guy asks whether the fire felt like a sign to quit, and Bob shares how overhearing his employee's wife worry about their home mortgage solidified his commitment to rebuild.
Emergency Relocation and Family Support 1100 Bob explains using a small Anaheim trade show booth to secure national distributor relationships. Guy demonstrates familiarity with the Natural Products Expo.
Rejecting Corporate Buyouts for Employee Ownership 1100 Guy asks about revenue milestones and giving away company ownership. Bob explains refusing buyouts because corporate acquirers inevitably change company culture, choosing an ESOP instead.
Lifelong Work Ethic, Faith, and Genesis 1:29 0200 Bob recites Genesis 1:29 in original Hebrew and explains that his entire whole-grain business philosophy originated from the first page of scripture.
How You Built That: Inventing the DeskView Window Desk 1100 In the How You Built That segment, Mike Bolos and Jason Grohowski recount creating the DeskView window-mounted desk and overcoming a critical suction lever failure in Singapore.

Statements from this episode (14)

Assertion Not checkable as stated
Bob Moore bought a Los Angeles Mobil gas station for $6,000
“Oh, it was about 6000 dollars, and I can tell you that the excitement of having my own business, it, it's still with me.”
Bob Moore May 21, 2018 ▶ 6:53
Assertion Not checkable as stated
Bob Moore's Mammoth Lakes gas station failed within one year
“There was already a shell station up there that had been there for years and years and years, and everybody loved them and went there for their gas and for everything else, and frankly, a guy by the, almost one year to the day, we just ran out of money”
Bob Moore May 21, 2018 ▶ 8:22
Disclosure
Bob Moore hit rock bottom relying on charity for Sacramento housing
“We didn't have any furniture, so that was about the lowest point in our life when we were living on somebody else with the three boys,”
Bob Moore May 21, 2018 ▶ 10:05
Assertion Supported
Bob Moore salvaged 19th-century stone mills slated for demolition
“Dewey was such a help. He found me a mill that was to be torn down in Fayetteville, North Carolina. So I ended up, for not a whole lot of money, With my garage stacked full of old, very ancient stone mills dated, 1870, 1860, 1880.”
Bob Moore May 21, 2018 ▶ 13:19
Assertion Supported
Bob Moore personally created the 10-grain cereal recipe still used today
“Oh, actually, we, I created the 10 grain cereal that we're using now.”
Bob Moore May 21, 2018 ▶ 16:49
Assertion Not publicly verifiable
Bob Moore kept his JCPenney day job two years after launching
“I kept my job at Penny's for two years, and Charlie, of course she worked the store and talked with people, and she was a great believer in whole grains, and it was all very nice.”
Bob Moore May 21, 2018 ▶ 17:51
Assertion Supported
Bob Moore retired at 50 to study biblical languages at seminary
“I had an intense desire to learn to read the Bible in the original languages, Hebrew and Koine Greek, and, ah, we did a little scouting about and found here that Portland, where I am right now, was one of the greatest spots for seminaries, and, ah, we, ah, enr…”
Bob Moore May 21, 2018 ▶ 18:26
Assertion Supported
Bob Moore bought an old Portland mill while attending seminary
“So, well, basically I bought the thing and changed my entire life.”
Bob Moore May 21, 2018 ▶ 21:46
Assertion Supported
Fred Meyer offered to stock Bob's Red Mill in 44 stores
“What else came in was we had a group of markets here called Fred Meyer One Stop Shopping Center, and their buyer came in, he was a vice president, and he said, Mr. Meyer would like to open, ah, health food stores in all 44 of his stores, and he'd like to put y…”
Bob Moore May 21, 2018 ▶ 24:14
Assertion Supported
Firefighters tactically saved all three antique stone mills during 1988 arson
“They just whacked a big square hole in it, and he planted one of the firemen there on the ground with a fire hose aimed through the hole, and for the entire time of the fire, ah, he kept, ah, direction inside the mill room, which actually saved all three mills…”
Bob Moore May 21, 2018 ▶ 28:38
Insight
Corporate acquirers always promise operations won't change, but everything changes
“Even though they always tell you that everything's gonna stay the same, but everything changes, and I didn't want my life to change.”
Bob Moore May 21, 2018 ▶ 35:24
Assertion Supported
Bob's Red Mill generates well over $100 million in annual revenue
“It's well, well over a hundred million dollars.”
Bob Moore May 21, 2018 ▶ 35:49
Assertion Not checkable as stated
At almost 90, Bob Moore still works 12-hour days
“Here I am at almost 90. I get up at six every morning. I go down to my own store my own restaurant, and have cereal. I don't like anything besides hot cereal, cooked cereal, and then I, well, I get into bed a little bit early, but I work till five or six every…”
Bob Moore May 21, 2018 ▶ 37:17
Disclosure
Bob Moore based the Bob's Red Mill concept on Genesis 1:29
“The whole concept of whole grains I got from the very first page of the Bible.”
Bob Moore May 21, 2018 ▶ 38:06
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