Uber

“Kalanick has since left that group, but before that happened, more than 200,000 riders deleted their Uber accounts, and all of that has led to a spike in business for Lyft.”

“Yeah, yeah, Spotify, Warby, Uber, Lyft, Dropbox, Slack really great companies that we're proud of.”

“Spotify, Warby, Uber, Lyft, Dropbox, Slack really great companies that we're proud of.”

“We told our team, this is not a time to gloat, and we mean that, and we meant that.”

“We woke up one day, it was about four or five years ago, and Uber has raised three billion dollars, and we had a hundred million dollars left in the bank, which is a lot of money, but only a few more months left, and now you have this Crazy competitor who want…”

“It was called Taxi Magic that was actually had an iPhone app to hail taxis pre Uber.”

“Before I inflicted that upon our customer service people, I wanted to show that, okay, I'm happy to get rated. I want to see what it feels like to get rated. Being an Uber driver was the easiest way to do that because you get real-time feedback in the driver a…”

“If you look about what did the market want, it completely changed after Uber's IPO. And all of a sudden there was a shift in terms of the market narrative.”

“Over the next two to five years, as we prepare to like go public and IPO, we will not be profitable. If I'm doing my job, like we will be investing in R&D and expansion, just like Uber did, right? Or Airbnb or any other tech company, because we want to take th…”

“So they were growing to be like a quarter of our revenue. I'm like, that's actually a problem. That's not something to celebrate. That's actually something to worry about.”

“You know, like one of our early customers was Uber, and they came to us and said, well, actually, we want to let you know when your ride's arriving. Can we do that with Twilio? We said, of course you could. And they, like a day later, rolled out the first vers…”

“There's a budget owner somewhere who's spending now millions and going on tens of millions of dollars on our services, we at the very least have to know that person really well. And that was the transition that we had not really made, because we were taken a l…”

“Uber, when we won them as a customer, I think the whole company was about five people.”

“She was the 13th employee at Uber.”

“So with margins becoming thinner and thinner in the restaurant industry, we find our original strategy of delivery becoming highly unsustainable with delivery apps like Uber and DoorDash taking margins specifically in the city up to 50%.”

“So, early customers like Coda Notion, Microsoft, Uber, MindBody, you know, there was a bunch that, that started to really use the platform.”