small businesses
5 statements across 4 episodes · 2 bullish · 3 bearish · 4 people on the record · first statement Dec 10, 2020 by Emily Powell · across every show →
Everything said about small businesses, oldest first
Dec 10, 2020 bearish
Jun 28, 2021 negative
Krim: Selling services to small businesses is exceptionally hard due to stakes
“Selling to small businesses is really challenging. These are businesses which I appreciated. Like, every dollar matters. These are businesses that are family businesses where, you know, if something doesn't work, you know, they're making less money personally,…”
Jul 12, 2021 positive
Mailchimp's Freemium Pipeline Spanned Up to Ten Years as Entrepreneurs Rebounded
“And it would take them quite a while to convert. I don't think most businesses would have the patience to wait for these customers because you'd see them come in and start a business, set up a MailChimp account, try to do something with a business. They would …”
Jul 12, 2021 positive
Chestnut: Serving the long tail creates a much more resilient company
“You know, you have to depend on just a handful of customers with the long tail. You know, we're serving, you know, thousands or millions of tiny customers who pay small amounts of money. You don't rely on anyone too much such that, you know, they're sort of to…”