Jeni's Splendid Ice Creams

20 statements across 3 episodes · 7 bullish · 3 bearish · 1 people on the record · first statement Feb 28, 2018 by Jeni Britton · said 49 times in 14 episodes since 2018 · across every show →

Mentions by year

brought up most by Guy Raz (38), Jeni Britton (10), Seth Berkowitz (1)

tap a year for its mentions
0083155201820192020202120222023202420252026episodesmentions
035201820192020202120222023202420252026episodes it came up in
007.52.5155201820192020202120222023202420252026episodesmentions per episode
2026 4 mentions in 2 episodes 2 per episode
2025 14 mentions in 1 episode
2024 2 mentions in 2 episodes 1 per episode
2020 11 mentions in 2 episodes 6 per episode
2019 5 mentions in 5 episodes 1 per episode
2018 13 mentions in 2 episodes 7 per episode

every mention, scene by scene, with the transcript →

Everything said about Jeni's Splendid Ice Creams, oldest first

Feb 28, 2018 positive
Opinion
Britton Bauer: American ice cream can be the best in the world
“We want to set the standard for American ice cream. American ice cream can be so much better, that it's the best ice cream in the world when it's made a certain way”
Jeni Britton Feb 28, 2018 ▶ 32:49 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018 positive
Insight
Britton Bauer: Customer return visits depend on consistently offering past favorites
“The thing that draws me back to a business every single time, no matter what the business is, is the thing that I had last time I was there. I might change my mind when I get there, but it's always the thing I had last time that I loved.”
Jeni Britton Feb 28, 2018 ▶ 23:06 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018 neutral
Disclosure
Britton Bauer: Jeni's secured a $250k bank loan to fund expansion
“We went to the bank with both of those projects, and we got a, and now we had some proof that we could do it, and they gave us the loan, but it was a lot of money. I mean, it might have been 250,000 dollars.”
Jeni Britton Feb 28, 2018 ▶ 34:36 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018
Assertion Contradicted
Britton Bauer: 2015 Listeria outbreak traced to hairline crack behind equipment
“In the end, the Listeria was coming out of a hairline crack over by the wall behind a piece of equipment, and it's like, we finally found it, which we celebrated.”
Jeni Britton Feb 28, 2018 ▶ 42:24 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018
Assertion Not checkable as stated
Britton Bauer: Enlisted three classmates to sell homemade pixie sticks at school
“I mean, we would make 10 dollars by the end of school. We could go get pizza for the whole group. Wow. I had, like, other people selling them. I'd make them at night, and then I had three other people selling them, too, and we were selling them all over the sc…”
Jeni Britton Feb 28, 2018 ▶ 5:22 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018
Assertion Not checkable as stated
Britton Bauer: New Jeni's CEO first had to generate his own salary
“No. And actually his first job was to make his own salary.”
Jeni Britton Feb 28, 2018 ▶ 37:01 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018 neutral
Assertion Supported
Britton Bauer: Wholesaling ice cream triggers state over local regulations
“So if you want to make ice cream and sell it over the counter, you're governed by your, you get a permit from your local health department. But if you want to make ice cream and sell it to somebody else to resell, you then are, you then move to the state agric…”
Jeni Britton Feb 28, 2018 ▶ 33:25 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018 negative
Assertion Supported
Britton Bauer: Jeni's recalled 265 tons of ice cream during 2015 crisis
“We got approval from the FDA and we did a full recall within hours, which meant that that 265 tons of ice cream that had been out in the world came back to us.”
Jeni Britton Feb 28, 2018 ▶ 40:46 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018 positive
Disclosure
Britton Bauer prefers making ice cream over selling out to corporate acquirers
“I mean, I like making ice cream, and I want to make ice cream, and that's what I do, and how I, it's actually how I think. You know, I'm 44 years old, I started making ice cream when I was 21, 22, so more than half my entire life, most of what I remember, has …”
Jeni Britton Feb 28, 2018 ▶ 43:47 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 28, 2018 positive
Assertion Not publicly verifiable
Britton Bauer: A critic loved the exact ice cream he previously hated
“The same ice cream he hated before, he loved now.”
Jeni Britton Feb 28, 2018 ▶ 30:51 Live Episode! Jeni's Splendid Ice Creams: Jeni Britton Bauer
Feb 27, 2020
Assertion Partly supported
Jeni's Ice Creams avoids stabilizers, emulsifiers, corn syrup, and egg yolks
“We don't use stabilizers, emulsifiers, corn syrup, high fructose corn syrup, and a whole bunch of other ingredients that are sort of very typical in ice cream, or even egg yolks.”
Jeni Britton Feb 27, 2020 ▶ 6:14 Live From The HIBT Summit: Jeni Britton Bauer of Jeni's Splendid Ice Creams
Feb 27, 2020 negative
What-if
Early capital would have prevented Bauer from mastering ice cream craft
“Let's say we would have taken, you know, a whole bunch of money early and I don't think anybody would have given it to us anyway, but let's just say we could have done that. I wouldn't have had the time to work out these details and the things that I now know …”
Jeni Britton Feb 27, 2020 ▶ 10:05 Live From The HIBT Summit: Jeni Britton Bauer of Jeni's Splendid Ice Creams
Feb 27, 2020
Assertion Supported
Bauer spent eight years making ice cream before scaling Jeni's
“I spent at least eight years boots on the ground just making ice cream and serving it before I ever started growing, and that time is everything for me because I learned all of that.”
Jeni Britton Feb 27, 2020 ▶ 10:17 Live From The HIBT Summit: Jeni Britton Bauer of Jeni's Splendid Ice Creams
Feb 27, 2020
Insight
Customers return for past favorites, not daily new creations
“I had learned the lesson that no one comes to a business for whatever I'm making today. I don't go to businesses for that. I go to a business for what I had the last time I was there, not for some new thing.”
Jeni Britton Feb 27, 2020 ▶ 4:01 Live From The HIBT Summit: Jeni Britton Bauer of Jeni's Splendid Ice Creams
Feb 27, 2020
Assertion Not checkable as stated
Jeni's operates 39 scoop shops with 1,800 peak summer employees
“I mean, in our stores, we have 39 stores, and we have, well, at the peak this summer, we had 1800 team members in the stores”
Jeni Britton Feb 27, 2020 ▶ 8:29 Live From The HIBT Summit: Jeni Britton Bauer of Jeni's Splendid Ice Creams
Feb 27, 2020 positive
Insight
Scaling improves food quality by unlocking superior ingredient sourcing
“I think that you can get better as you grow, and that's been my experience. When we were really small, and there's this sort of Glow around the sort of mom and pop sort of thing, I think, especially in ice cream. But when we were small, we were really limited …”
Jeni Britton Feb 27, 2020 ▶ 13:06 Live From The HIBT Summit: Jeni Britton Bauer of Jeni's Splendid Ice Creams
Feb 27, 2020 positive
Insight
Smaller cities rally around local businesses better than major hubs
“I see it in other cities as well, where the whole city can kind of rally around a few businesses and companies that they love, whereas sometimes you get lost in a bigger city.”
Jeni Britton Feb 27, 2020 ▶ 15:13 Live From The HIBT Summit: Jeni Britton Bauer of Jeni's Splendid Ice Creams
Mar 27, 2025 negative
What-if
Jeni's Ice Cream Would Have Failed If Launched In Brooklyn
“It would be impossible to do what we do at Jenny's. All of our money would have been in, you know, rent, and paying people, and all the things that you have to do in Brooklyn that would be different from Columbus. And here we can put it all in the ice cream, a…”
Jeni Britton Mar 27, 2025 ▶ 4:51 Advice Line with Jeni Britton of Jeni's Splendid Ice Creams
Mar 27, 2025 positive
Insight
Mid-Sized Cities Provide Better Startup Launchpads Than Large Metros
“When you're in a smaller, small to mid-sized city, the city gets behind it in a different way. You know, you can really try things and also fail a lot, and people still stick with you. And I have noticed that in big cities, everybody's trying new things. Every…”
Jeni Britton Mar 27, 2025 ▶ 4:25 Advice Line with Jeni Britton of Jeni's Splendid Ice Creams
Mar 27, 2025
Assertion Supported
Jeni's Recalled 265 Tons Of Ice Cream Following A Listeria Discovery
“So we decided that we were going to recall everything which meant that that 265 tons of ice cream that had been out in the world came back to us, and there we were.”
Jeni Britton Mar 27, 2025 ▶ 44:16 Advice Line with Jeni Britton of Jeni's Splendid Ice Creams
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