Instacart

9 statements across 4 episodes · 5 bullish · 1 bearish · 4 people on the record · first statement Apr 10, 2017 by Apoorva Mehta · said 35 times in 13 episodes since 2017 · across every show →

Mentions by year

brought up most by Guy Raz (15), Apoorva Mehta (12), Patrick and John Collison (1), Mark Ramadan (1), Larry Liu (1), Justin Gold (1), John Collison (1), Jasmine Crowe-Houston (1)

tap a year for its mentions
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0232017201820192020202120222023202420252026episodes it came up in
00131.52532017201820192020202120222023202420252026episodesmentions per episode
2026 1 mention in 1 episode
2025 2 mentions in 2 episodes 1 per episode
2024 2 mentions in 2 episodes 1 per episode
2022 2 mentions in 2 episodes 1 per episode
2021 1 mention in 1 episode
2020 4 mentions in 3 episodes 1 per episode
2018 2 mentions in 1 episode
2017 21 mentions in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Instacart, oldest first

Apr 10, 2017
Assertion Not publicly verifiable
Mehta: Instacart has around 3,000 employees and over 12,000 contractors
“We have around 3000 employees at Instacart, and we have over 12,000 contractors.”
Apoorva Mehta Apr 10, 2017 ▶ 30:54 Instacart: Apoorva Mehta
Apr 10, 2017 negative
Insight
Mehta: Competing with Amazon required partnering with retailers rather than underpricing them
“I realized in order to sort of really compete with them, I would have to do something that's meaningfully different, and it couldn't be something that was just, it was like cheaper or anything like that, because Amazon has gobs and gobs of money, so it wasn't …”
Apoorva Mehta Apr 10, 2017 ▶ 17:52 Instacart: Apoorva Mehta
Apr 10, 2017 positive
Insight
Mehta: Grocery delivery customers love receiving phone calls about out-of-stock substitutions
“Initially we tried with not calling the customers, and we said, hey, customers will probably find this pretty intrusive, but then we realized that, no, actually, customers love it when, you know, when our shoppers call the customers, because they feel so speci…”
Apoorva Mehta Apr 10, 2017 ▶ 21:16 Instacart: Apoorva Mehta
Apr 10, 2017 positive
Assertion Supported
Mehta: Instacart got into Y Combinator after sending Garry Tan beer
“I opened the app, I ordered a six pack of beer, and I addressed it for the Y Combinator headquarters. And half an hour later, I get a call from Gary Tan, and he's like, what is this? And I was like, oh, this is Instacart. And I guess the beer must have been pr…”
Apoorva Mehta Apr 10, 2017 ▶ 23:41 Instacart: Apoorva Mehta
Apr 10, 2017 neutral
Assertion Not checkable as stated
Mehta: Early Instacart shoppers used gift cards to buy customer groceries
“In the early days of Instacart, one of the ways that shoppers would check out at the grocery store when they would, they had bought the groceries for someone else is by using gift cards. So, you know, you would have to trust them.”
Apoorva Mehta Apr 10, 2017 ▶ 20:05 Instacart: Apoorva Mehta
Apr 10, 2017
Assertion Supported
Mehta: Instacart launched its first catalog by scraping Safeway.com
“The first version of the app, I found that there was this website called Safeway.com and there was just a grocery store and I saw that they had all their inventory available online. And so I just scraped it and I was like, great. I have all the items that I am…”
Apoorva Mehta Apr 10, 2017 ▶ 14:56 Instacart: Apoorva Mehta
May 7, 2018 positive
Insight
Collison: Payments shifted from tactical decisions to strategic product advantages
“For internet businesses, payments is actually part of the strategy that matters. It's part of the product experience. And so basically, I think this used to be a fairly tactical vendor decision for the business, where it was just something that needs to be tak…”
Patrick and John Collison May 7, 2018 ▶ 23:01 Stripe: Patrick and John Collison
Mar 9, 2020 bullish
Insight
John Collison: Payments has shifted from tactical vendor decision to product strategy
“For internet businesses, payments is actually part of the strategy that matters. It's part of the product experience. And so basically, I think this used to be a fairly tactical vendor decision for the business, where it was just something that needs to be tak…”
John Collison Mar 9, 2020 ▶ 22:55 Stripe: Patrick and John Collison (2018)
Jun 27, 2024 bullish
Insight
Ramadan: Instacart Retail Ads Deliver 2x–3x Higher ROI Than Meta Ads
“When you get into those stores, really focusing on services like Instacart, I've seen that have a much higher, I'm talking like Two to three times higher ROI than spending on Meta.”
Mark Ramadan Jun 27, 2024 ▶ 43:40 Advice Line with Mark Ramadan of Sir Kensington's
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