customer feedback
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Oct 31, 2022 by Steve Kaufer · across every show →
Everything said about customer feedback, oldest first
Oct 31, 2022
Kaufer: Hospitality operators who cannot handle feedback are in the wrong business
“If you are in the hospitality business this is your life. Don't be in the hospitality business if you can't take feedback. And if you can't take feedback, some of which is good and some of which is not living up to Expectations, however unreasonable they might…”