negotiation

“You can say it in a way you can demonstrate understanding without agreement. This is the way it seems to you. I'm going to seem like a jerk. That doesn't say that you are. It's an awareness of the impact that you're going to have on the other side, based on th…”

“If I present you with a deal point, and you have an objection, ok, the reframe is to present you another option while addressing your objection, but still making the same request. I'm still getting the same point, right? That's a part of the negotiation.”

“They're, they have been nurtured into assertion, but then when they, if they can blend assertion with the soft skills, then suddenly they're superstars.”

“No, I don't think it's ever necessary. I'm very much against it.”

“If I have as much information or more information, I'm always going to make the first offer because I know the power of anchoring. I'm not going to give that away to the other side, but if they know more than me and I know that, then I'm going to sit back, wai…”

“This is the way that you know whether or not your anchor is legit. So you need to be able to finish the sentence. I'm offering this because blank, and then you fill it in with objective and legitimate criteria. So objective, it comes from a third party legitim…”

“First thing you just have to remember, the best negotiators, they don't talk, they translate. I see salespeople all the time, employees trying to ask for more raises. They don't know what to do. They don't understand their value, and so they just talk. They ta…”

“What does winning look like to you? That's another great way and a great question to reframe a stalled negotiation, right? As you mirror them, you say, I totally understand why you're frustrated. I totally get it. Let's walk away. You pull and then you say, bu…”

“Price dropping is when you're making something cheaper or offering payment plans. You have to look a little uncomfortable while you're doing it. You can't just be like, oh, you can't afford it. We'll just do a thousand dollars cheaper, or, oh, no problem, we'l…”