Chris Voss

51 statements across 4 episodes · 17 bullish · 10 bearish · 2 people on the record · first statement Sep 3, 2024 by Chris Voss · said 37 times in 9 episodes since 2024 · across every show →

On the record as a speaker too: Chris Voss's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Codie Sanchez (35), Alex Ramon (2)

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Everything said about Chris Voss, oldest first

Sep 3, 2024 positive
Opinion
Voss: Donald Trump gained admiration simply by refusing to ever apologize
“Whatever you think of Donald Trump, love him or hate him, nobody's in the middle. I think he gained so much admiration by refusing to back off of what he said. And every politician prior to him, they'd say something and they get criticized and a politician say…”
Chris Voss Sep 3, 2024 ▶ 1:37:19 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 positive
Insight
Voss: The first move in de-escalating conflict is removing yourself as a threat
“Your first move is to remove yourself as a threat. Then you're out of conflict because you're no longer a threat.”
Chris Voss Sep 3, 2024 ▶ 1:15:25 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Business emails over five lines border on being too long
“In concise emails, an email that's, once you get north of five lines, you're bordering on it being too long.”
Chris Voss Sep 3, 2024 ▶ 1:01:15 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Inauthenticity is exhausting and people reveal their true selves when tired
“Basically in inauthentic is exhausting, and they can't keep up with the lies. So if they're hiding from you who they are, when they get tired, you're going to see who they are. So they'll be able to keep it up early in the morning, fresh cup of coffee, rocking…”
Chris Voss Sep 3, 2024 ▶ 1:24:01 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Say "I'm sorry" before delivering bad news to prep the recipient
“I say I'm sorry all the time in front of bad news, not after it. And it's a softener. It's a warning... If I say, I'm sorry in front, you're like, Ooh, what's coming? You're ready for bad news. You're prepped. If I give you bad news and then say, I'm sorry, th…”
Chris Voss Sep 3, 2024 ▶ 1:02:12 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 negative
Opinion
Chris Voss: The media has never been accurate
“Media has never been accurate. And so to say that, you know, the quote, the lamestream media, if you will, well, they were never not that way. We're just a little more aware of it now.”
Chris Voss Sep 3, 2024 ▶ 41:23 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 negative
Insight
Voss: Piling onto self-effacing humor reveals a general lack of team empathy
“Cause I'll make fun of myself. And if somebody really wants to run with it, then I know, and then I know, all right, so if you're ignoring my feelings, you're ignoring the feelings of other people on a team as well.”
Chris Voss Sep 3, 2024 ▶ 1:16:44 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Assertion Not checkable as stated
Voss: Global population splits evenly across three conflict archetypes
“We believe strongly that the world splits evenly into thirds. Doesn't matter gender, ethnicity, geography, religion.”
Chris Voss Sep 3, 2024 ▶ 13:21 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: People ghost because they feel unheard or lack decision power
“So there's only, there's two, there's only two possibilities why talking to you doesn't do them any good, and it's usually a combination of both. You're not listening, or at least they feel you're not listening, because all you're doing is giving advice, makin…”
Chris Voss Sep 3, 2024 ▶ 45:48 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 neutral
Assertion Contradicted
Voss: Warren Buffett scans newspaper headlines but refuses to read articles
“Warren Buffett, he scans the headlines, period. He doesn't read the articles. But it, you know, he's known for scanning the headlines of several papers.”
Chris Voss Sep 3, 2024 ▶ 41:04 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Asking "Have you given up?" ends email ghosting within minutes
“But when you're being ghosted, you're going to get a response within three to five minutes of them seeing it. So when you send it, you ought to be staying by your device in case they see it right away. Cause it's coming, screaming back at you.”
Chris Voss Sep 3, 2024 ▶ 48:47 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 negative
Opinion
Voss: Going undercover psychologically ruins almost every law enforcement agent involved
“Going undercover almost ruins everybody that does it. It's such a problem that there, every law enforcement agency that has undercovers sets up a lot of psychologists to try to fix these people.”
Chris Voss Sep 3, 2024 ▶ 1:25:02 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 positive
Assertion Partly supported
Voss: Vocal tone triggers involuntary neurochemical reactions in a listener's brain
“These are neurochemical reactions. These are not voluntary reactions. This is hard science. These are neurochemicals. I can pick your brain up or down based on a tone of my voice. Now you can fight it, but you can't stop me from triggering the reaction.”
Chris Voss Sep 3, 2024 ▶ 1:10:33 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 positive
Insight
Voss: Taking three seconds of space prevents losing emotional control
“Like if I can get myself three seconds of space, then that's enough time to gather myself up. I get triggered. If I don't give myself that three seconds, and I start going down a rabbit hole, I lose control too.”
Chris Voss Sep 3, 2024 ▶ 24:32 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Summarize opponents' reality until they confirm it to resolve conflicts
“Summarize to how they see things until they say that's right. Because there's the underlying assumption of that is that your perception of reality is accurate. So while it may be accurate, it's always incomplete. There's no such thing as perfect information.”
Chris Voss Sep 3, 2024 ▶ 4:51 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: All interactions are negotiations because time is always traded
“Almost everything, why is almost everything in negotiation? You're negotiating for people's time. That's a commodity. Time is always a commodity involved. Even if it's a cash transaction, there's time is involved. Money's not always involved. And most people t…”
Chris Voss Sep 3, 2024 ▶ 59:44 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 positive
Assertion Supported
Voss: People are six times more likely to deal with a friend
“Anyway, I'm listening to him at a talk one time, and he says, you're six times more likely to make a deal with somebody you like.”
Chris Voss Sep 3, 2024 ▶ 17:30 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Shared silence functions as a bonding experience for analysts
“Analysts love to think they love silence. And in silence with you, they will start to bond with you. Shared silence is a bonding experience. Because you're being quiet because you obviously like to think. And you respect that they like to think.”
Chris Voss Sep 3, 2024 ▶ 14:43 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Analyst negotiators prioritize gathering information over closing deals
“Cause conflict is just one outcome. They see conflict is highly inefficient and it's a, it's an inefficient choice. And there are many other choices. So they just avoid conflict. There are also some people refer to them as avoiders. I think that's an inaccurat…”
Chris Voss Sep 3, 2024 ▶ 11:30 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Accommodators prioritize positive relationship interactions over deal outcomes
“Accommodators. What do they want? Relationship oriented, hope oriented, positivity oriented. What they really want is for us to have a great interaction.”
Chris Voss Sep 3, 2024 ▶ 11:59 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 neutral
Insight
Voss: Assertive communicators default to repeating themselves louder when unheard
“I know that that's an aspect of being an assertive. We don't feel heard. We want to say it again more loudly.”
Chris Voss Sep 3, 2024 ▶ 7:22 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Accommodators interpret conversational silence as a signal of fury
“Now, accommodator, relationship oriented. The silent treatment is the meanest thing they could do. It signals fury to go silent.”
Chris Voss Sep 3, 2024 ▶ 15:02 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Chris Voss: People Resist 'Yes' Due to Fear of Hidden Traps
“People are conditioned that if they say yes, they're letting themselves in for something that they don't want. There's a hidden trap. So even if it's something they should say yes to, they won't do it or they're just, they do it painfully because they're, they…”
Chris Voss Sep 3, 2024 ▶ 3:08 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 positive
Insight
Voss: Asking interviewers how to succeed recruits them as unofficial mentors
“Now what you've just done with that question is recruited an unofficial mentor. Cause they're gonna watch to see if you do what they told you to do. To see if you take instruction. First critical issue. Do you know how to do what you're told? Secondly, they no…”
Chris Voss Sep 3, 2024 ▶ 54:36 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 negative
Opinion
Voss: Fox News and CNN intentionally act as professional instigators
“And the people with the megaphones are professional instigators. They want us at each other's throats. And I think if we're just aware that their intent is to instigate, whether they be with Fox news or whether they be with CNN, Their intent is to instigate.”
Chris Voss Sep 3, 2024 ▶ 1:41:17 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Six instigators can turn a 2,000-person peaceful crowd into a mob
“And then they show us how a crowd of peaceful demonstrators, numbering anywhere from 50 to 2000, Can be turned into a raging violent mob by six instigators. Only six instigators to turn a peaceful crowd of a thousand into a raging violent mob.”
Chris Voss Sep 3, 2024 ▶ 1:40:30 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024 positive
Insight
Voss: Strategic Project Question Signals High Ambition and Team Alignment
“That immediately tells your employer, you're a team player. You're not grabbing on your own behalf. And not only you're a team player, you want to play in a championship. So even if you don't get into the championship, they know you want to be there and they n…”
Chris Voss Sep 3, 2024 ▶ 51:13 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Sep 3, 2024
Insight
Voss: Assertive negotiators prioritize respect and being heard over closing deals
“Getting what you want is secondary for each type, not primary. What the assertive really wants is respect and to know they've been heard. If you treat an assertive with respect and you show them that they've been heard, they're going to come significantly in y…”
Chris Voss Sep 3, 2024 ▶ 10:44 FBI Hostage Negotiator: These Conversation Tactics Will Make You Rich | Chris Voss
Dec 31, 2024
Insight
Sanchez: Saying 'if I were you' centers yourself rather than showing empathy
“When you start your sentence with, if I were you, That's not empathy. You're not them. You're making it about you.”
Codie Sanchez Dec 31, 2024 ▶ 35:10 Follow These 10 Steps to Completely Change Your Life in 2025 | BigDeal Wrapped
Jan 2, 2025 positive
Insight
Voss: Vocal Tone Triggers Involuntary Neurochemical Responses That Dissolve Barriers
“Your response to my tone of voice is a neurochemical response, which means it's not a choice. And if it's, if I can trigger neurochemicals in your brain, then you can't stop me from triggering them. Now you can fight them. But I can initiate the process, which…”
Chris Voss Jan 2, 2025 ▶ 51:29 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 negative
Insight
Voss: Manipulative negotiators weaponize the word 'fair' to coerce compromises
“The manipulative negotiators learn that using that phrase will cause you, probably cause you to compromise your position because inside you'd be like, I don't want to be unfair.”
Chris Voss Jan 2, 2025 ▶ 26:16 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Opinion
Voss: You cannot beat a skilled polygraph examiner
“You can't beat a good polygrapher and it's whether or not the polygrapher is any good. And a really good polygrapher will tell you before they put you on the box, Whether or not you're lying and a good polygrapher either.”
Chris Voss Jan 2, 2025 ▶ 34:10 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 negative
Insight
Voss: Prolonged dialogue inevitably exposes liars and destroys relationships
“Even if you're great at lying, it's exhaustive. And if I talk to you long enough, you're going to say something contradictory and I'm going to figure it out. So even if I'm good at it, you're going to catch me ultimately. And then the relationship is destroyed…”
Chris Voss Jan 2, 2025 ▶ 28:07 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Insight
Voss: Proactively calling out negative perceptions diffuses them rather than denying them
“It has shown consistently that calling out negatives, not denying them, calling them out, diffuses them.”
Chris Voss Jan 2, 2025 ▶ 24:35 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 negative
Opinion
Voss: Modern business accepts deception by omission due to short-term fear
“Business these days, Deception by omission tends to be accepted. And it's out of defensiveness. People don't know how to tell the truth. And you get really caught up in short term.”
Chris Voss Jan 2, 2025 ▶ 28:46 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 neutral
Prediction Not checkable as stated
Voss: Society Will Always Need to Incarcerate Some People Permanently
“There are, we are never going to get away from the reality that there are going to be some people that we're going to need to lock up and never let out.”
Chris Voss Jan 2, 2025 ▶ 46:10 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Insight
Voss: Tactical empathy works universally across cultures and religions
“No matter where you grew up, no matter what your ethnicity, your culture, your diet, your religion, I know that you've got these five core emotions. And so empathy, tactical empathy works with Arabs, works with Persians works with Latinos because you're a huma…”
Chris Voss Jan 2, 2025 ▶ 6:04 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Insight
Voss: Asking What Someone Loves About Mundane Topics Shifts Conversations
“Let's say they're yammering on about the PTA. I'll probably say, what do you love about the PTA? Now that's probably going to trigger an instantaneous state change in them and change the conversation. And then I can dig into it deeply and pretty soon I'm going…”
Chris Voss Jan 2, 2025 ▶ 1:06:41 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 negative
Disclosure
Voss: Deception by omission permanently destroys trust and relationships
“When I find out that you deceived me by omission, I'm probably not going to be angry with you, but I'll never trust you again.”
Chris Voss Jan 2, 2025 ▶ 30:48 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Insight
Chris Voss: Blending assertion with soft skills creates superstar negotiators
“They're, they have been nurtured into assertion, but then when they, if they can blend assertion with the soft skills, then suddenly they're superstars.”
Chris Voss Jan 2, 2025 ▶ 55:37 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025
Disclosure
Voss: I only take important calls while seated and fully listening
“Also, I'm very intentioned about my important phone calls. I don't take a call while I'm driving, while I'm walking, I'm sitting and listening”
Chris Voss Jan 2, 2025 ▶ 1:01:51 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Insight
Voss: Curiosity can open up anyone because it is impossible to resist
“Simultaneously, I can open anybody up like anybody with my curiosity because curiosity is impossible to resist.”
Chris Voss Jan 2, 2025 ▶ 11:29 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 negative
Insight
Voss: Universal deception 'tells' do not exist; lie detection requires individual baseline
“So tells per se are strictly within context to the person. And I will talk to you long enough until I get an idea of what you look like when you're telling the truth. That's what I'm looking for.”
Chris Voss Jan 2, 2025 ▶ 33:53 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 neutral
Assertion Contradicted
Voss: Psychopathy Prevalence Estimates Have Risen to Roughly 1 in 35
“When I first started looking at the number, you know, they used to say like one in every 112, 116, and now they're saying roughly one in 35”
Chris Voss Jan 2, 2025 ▶ 39:36 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Insight
Voss: Warning someone they will get angry inoculates against anger
“And then why, if you're not angry yet, I might say to you, this is gonna make you angry. And it doesn't plant anger, it inoculates you from it.”
Chris Voss Jan 2, 2025 ▶ 4:06 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025
Insight
Voss: Matching a Counterpart's Internal Voice Unlocks Influence in Negotiation
“I have to say something that's really close to what the voice in your head is saying at the moment, because otherwise the voice in your head is going to distract you. So as soon as I start lining up with a voice in your head, you don't listen to that. You star…”
Chris Voss Jan 2, 2025 ▶ 23:02 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025
Insight
Voss: Hostage Takers Rehearse for Arguments but Never for Empathy
“They're prepared for arguments. They're not, they were never prepared for empathy. Ever.”
Chris Voss Jan 2, 2025 ▶ 19:40 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 positive
Insight
Voss: Decoupling understanding from agreement unlocks unmatched influence
“So when you can decouple those, Then actually you give yourself the ability to influence people in a way nobody else can.”
Chris Voss Jan 2, 2025 ▶ 10:50 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 neutral
Insight
Voss: Empathy is observing emotions without offering sympathy or agreement
“Empathy was originally designed to not be sympathy. It's been contorted, convoluted into usage. These days people say if you have empathy, that means you sympathize, you have compassion. Empathy is just observing the other person's Emotions. And where it's you…”
Chris Voss Jan 2, 2025 ▶ 7:08 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 2, 2025 negative
Insight
Voss: Lying is never necessary in negotiation, even in life-or-death scenarios
“No, I don't think it's ever necessary. I'm very much against it.”
Chris Voss Jan 2, 2025 ▶ 27:48 FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss
Jan 20, 2026 positive
Insight
Sanchez: Reframing Emotional Accusations Reduces Hostility Faster Than Direct Rebuttals
“Reframing emotional accusations reduces hostility faster than a direct rebuttal.”
Codie Sanchez Jan 20, 2026 ▶ 4:19 How CEO’s Handle Difficult Conversations (Ways I Wish Someone Had Told Me)
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