Zavery: AI agents wiped out travel agency Pocket OS's database in seconds
Amit Zavery · Software's Path Forward In The Agentic AI Era — With ServiceNow's Amit Zavery · May 8, 2026 · at 8:13
ServiceNow COO Amit Zavery cites an operational disaster to argue why unconstrained AI agents pose severe risks to enterprises.
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“Pocket OS, there's a large travel agency. What they had to, they were using cursor and they're using technologies with AI agents out there to go and maintain their code base. And the system basically wiped out the customer database and the production system in nine seconds.”
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