IT resolution times
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement May 26, 2026 by Joe Davis · across every show →
Everything said about IT resolution times, oldest first
May 26, 2026 positive
ServiceNow reports AI reduces IT support resolution times by up to 99%
“And so we are seeing resolution times be reduced by as much as 99%. So if an AI can do it in five minutes, you don't have to wait days for a human to do it, and so resolution times really are drastically reduced when these things work.”