The Ledger, every show

“We think of AI and its core capabilities as ordinance level, meaning like at some point we'll think of this as more powerful than the fusion bomb.”

“Well, actually Twitter understood, and this is sort of reflected in what Elon Musk is doing these days, that he doesn't seem to understand. And if you ask anyone who's, who was at Twitter, you will see the understanding in their eyes and the fact that he doesn…”

“We don't believe the chat interface is the final boss for AI user experience. We think that there's a reason yours exists and the command line didn't work. Otherwise DOS will be the biggest operating system.”

“I am ecstatic. I'm ecstatic. It seems like such a such a shit show, you know, no shade on anything or anyone like purposely, but you know, look, what's happening is evident.”

“Bridgewater was willing, To endure. 80% attrition to arrive at the best people.”

“For the last 20 years, we've had like very fixed ratios in terms of how what gets done. Like PM takes this amount of time, developers takes the amount of time, go to market takes the amount of time. And I think that contract is basically exploding because the …”

“PRD writing is insufficient at the moment. You know, sort of like the static way we ask questions about what's in the customer's minds. It's like that stuff happens to be like faster. The cycle time is so fast now. And so PMs need to adapt and that means new t…”

“A lot of the most successful people, you know, Bill Gates, Facebook and so they didn't even pivot. They had an idea, but it turned out that the idea was a sharp problem.”

“Especially in the AI age, the idea of standups, isn't really even make as much sense, right? These people should be, you know, communicating and collaborating hourly, basically to solve the problem, because certainly they're working in new problems.”

“And whatever you think is a blueprint of AI in the last few years, you know, whether, oh, wow, Lavable is so successful, Replit is so successful. It's actually quite possible that any one of those companies won't be around in two, three years, right? Because w…”

“I think that, you know, in the next few years, a lot of high agency people, not just PMs will essentially be writing the software that automates their lives. Right. And so the one man SaaS is going to go away because the ability to, there'll be a hundred milli…”

“Basically, I think even enterprise companies will tend towards a consumer type product management. Over the next decade than the other way around. That's my bet.”

“It was fun, but I don't think it was a sharp problem. Right? Like, you, it was fun, but yeah, it didn't change the world of your zoom camera. It didn't change the world of your collaboration. And so I think that's one example of a non-sharp problem, for exampl…”

“I use the word workflow a ton because I don't use specs anymore or use cases. I think workflows are the unit of productivity.”

“Now, I think there are two parts of onboarding. One is mandatory, the setup. It has to be spare. I try not to make it more than three screens, but it's about how do you say what this does and provide the essential setup that your customer needs to be successfu…”

“The wizards have had, in my experience, limited Benefit so much as just directing people to the one thing that they need to do post mandatory onboarding.”

“I mean, Threads will prosper, I believe, and again, you know, it'll just be another click for advertisers who understand the Facebook marketplace versus The Twitter ad marketplace is much harder to access. So I think the way Treads wins is the revenue spiral v…”

“The theory of the principles are really good. The practice can be quite, and the execution can be quite off, and not, ah, very human, or not very empathetic.”

“There's one business book that I recommend. I think it's called The Halo Effect. It's basically a book that lets you call bullshit on all these business books that are, tell you all kinds of stupid shit. It is how to deconstruct what is important in a business…”

“I've written more code in the last one year than I have in the last 10 years, because code is now essentially architecture and English or whatever language that you have.”

“Everyone Frequent workflows intuitively are the most profitable to work on, but also the hardest to get into because they're dominated by Microsoft and Google and very, very large companies.”

“If you are in one of the top two quadrants, Hi Nye, and hi everyone, and you solve a really important problem, workflow problem , you can probably turn into a billion dollar company.”

“Twitter has, 30% of Twitter's customer base were unseen. There were media organizations. People like the NFL, the NBA HBO, who wanted content, their content to reach more people, to be in conversational spaces. And they were essentially business customers and …”

“In fact, when you work on sharp problems, it's hard to fail because you can make mistakes and the customer's obsession Will carry you. But if you work on something that doesn't have a sharp problem, mistakes can kill you because essentially you're having to pa…”

“If you're in the trenches as a founder, the easiest way to map out a sharp problem is draw the current approximate average workflow for your target customer, at least what you think is a target and then draw the workflow after they've used your software. And s…”

“Because the death of customer discovery is friction. If you ask individuals to do customer discovery, they will not do customer discovery. This is the thing that dies in an, in a, in an innovative company, because it's very difficult to actually talk to the ri…”

“Having examples, not 10, one or two, of what good looks like is particularly powerful because it's mimetic. People see, oh, okay, this is exactly what I'm shooting for is very powerful.”

“Atlassian spends maybe like 10, 20 percentage points less on marketing than the equivalent competitors because it's viral.”

“So the product and business layer, what is our abstraction? What is our crucible for organizing our work? We don't even have one. We don't have a name for it. And so the idea of a part system is that there's an abstraction above agile and design thinking that …”

“Before I shipped anything at Calendly, I did the design review with a support manager. Right. A support manager had to be in the room because the design people and engineering people, as much as we cared, we will shift problems all the time, you know, feature …”

“Atlantian is trying to go from high niche to high everyone with confluence and with all the tools that they have.”

“And one of the things that I'm trying to do as part of product strategy is to move it into high frequency niche high night, which is a very productive place to be. So for marketers, for salespeople, I want to make sure that they think of us first, right?”

“In fact, at Typeform, we're trying to maybe invent new, a new twist on freemium just because of some of the things we're seeing for our particular customers.”

“Like at Calendly and also at Typeform, we have three thresholds of increasing activation, right? And we just try to make sure that people go through each one, as many people as possible. And frankly, we try to figure the drop off between the increasing definit…”

“In fact, the last telegram was sent in 2016. Over a hundred years after it was invented because of network effects. It had to be manually closed down.”