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20VC Opinion
Fitzpatrick: Belief that synthetic data replaces human feedback is wrong
“Look, I think the biggest one is just the view that synthetic data will take over, and you just will not need human feedback.”
Matt Fitzpatrick Dec 31, 2025 ▶ 0:39 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Not checkable as stated
Fitzpatrick: External AI builds are twice as effective as internal builds
“You've seen Gartner saying 40% of enterprise projects will likely be canceled by 2027, and I think the reason for that is externally driven builds are two X as effective as internal team builds.”
Matt Fitzpatrick Dec 31, 2025 ▶ 0:04 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: Enterprise AI deployment will take a decade, not two years
“I think that whole process is in the first inning in the enterprise. I think it's going to take a decade, not two years.”
Matt Fitzpatrick Dec 31, 2025 ▶ 8:10 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Partly supported
Fitzpatrick: Out-of-the-box AI agents achieve only 33% accuracy on multi-turn workflows
“Salesforce AI research released this report that if you take if you test a lot of the out of the box agents on single-term and multi-term workflows, they're about 58% accurate on single-term and 33% accurate on multi-term workflows, which means they don't real…”
Matt Fitzpatrick Dec 31, 2025 ▶ 16:32 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: Software industry will shift from standardized SaaS to hyper-personalized AI
“That is my view on where, where this whole industry goes, is you move from SaaS, out-of-the-box SaaS, to much more hyper-personalization using the specific data of an individual customer”
Matt Fitzpatrick Dec 31, 2025 ▶ 19:56 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Enterprise AI requiring workflow adaptation demands forward-deployed engineers
“If you're building something where the hardest part is getting adoption and workflow embedding, and you need to actually change the way a company works, then yes, forward deployed engineers are the only way to do it.”
Matt Fitzpatrick Dec 31, 2025 ▶ 24:17 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: Human feedback in AI training will remain essential for 10 years
“For a multi-stage reasoning test that requires a PhD in multi-different languages, and, like, human feedback is going to be important in that for the next decade.”
Matt Fitzpatrick Dec 31, 2025 ▶ 34:22 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Enterprise AI adoption requires 99% precision, not benchmark generalizability
“I think an enterprise uptake depends on trust and precision on specific tasks at 99% accuracy, not generalizability.”
Matt Fitzpatrick Dec 31, 2025 ▶ 45:28 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Contradicted
Fitzpatrick: AWS report shows 70% of AI agents are traditional automation scripts
“There was actually a report AWS came out with today, it's interesting, that like, 70% of agents are actually not even, ah, AI agents, as you think of it. Like, most of the agent, agentic processes today are actually traditional script writing and just traditio…”
Matt Fitzpatrick Dec 31, 2025 ▶ 58:38 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Partly supported
Fitzpatrick: MIT report shows only 5% of Gen AI deployments work
“MIT just released this report that five percent of Gen AI deployments are working in any form.”
Matt Fitzpatrick Dec 31, 2025 ▶ 7:28 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Business strategy is an overrated concept in AI
“In the AI world, at least, strategy is a somewhat overrated concept, and what I mean by that is...”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:13:57 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Disclosure
Fitzpatrick: E-commerce retailer scrapped $25M custom AI agent after failures
“I was talking to an e-commerce retailer that had built an agent to handle their returns process. And they spent twenty-five million bucks building this agent. And at the end of it... What ended up happening was a couple months later they shut it down and moved…”
Matt Fitzpatrick Dec 31, 2025 ▶ 11:50 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Leaders do not need technical background to evaluate AI tools
“One misconception is that that, that leader has to be highly technical to make that decision, and I would actually argue they don't at all.”
Matt Fitzpatrick Dec 31, 2025 ▶ 13:14 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Gen AI projects should be led by business, not tech function
“Figure out the list of three to four things that move the needle for your business. Focus on those three to four. Don't spend money on a thousand science projects. Take your best four operational leaders and put them on those four things. Don't locate it in th…”
Matt Fitzpatrick Dec 31, 2025 ▶ 14:56 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Opinion
Fitzpatrick: Out-of-the-box enterprise software has always been a lie
“I think you could kind of argue that out of the box software has always been a lie to some degree. Ah, it's a weird thing to say, but they always had a ton of configuration and they just dressed it up to some degree.”
Matt Fitzpatrick Dec 31, 2025 ▶ 24:57 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: Recent college graduates are the highest adopters of AI tools
“I actually find a lot of the people coming out of college right now are some of the highest adopters of this and the most useful for these kind of tools, and so we're hiring more and more people of that profile, not less.”
Matt Fitzpatrick Dec 31, 2025 ▶ 46:26 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Opinion
Fitzpatrick: Palantir uniquely foresaw the necessity of forward-deployed engineering
“I think I call out Palantir because I think they realized 10 years before the rest of the kind of tech market that forward-deployed engineering and customization would be important, and I think that was a very countercultural leap at the time. You know, I, cau…”
Matt Fitzpatrick Dec 31, 2025 ▶ 49:17 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Opinion
Fitzpatrick: AI data labeling figures are actual revenue, not GMV
“I think it is revenue. I think that your, the rate you get on every project is different. The margin you make on every project is different. So I do think it is revenue”
Matt Fitzpatrick Dec 31, 2025 ▶ 50:20 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: RLHF is the only way to accurately fine-tune context-specific AI
“And so the only way to actually do the fine-tuning process consistently And to get it accurate for any specific context is RLHF.”
Matt Fitzpatrick Dec 31, 2025 ▶ 52:12 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Disclosure
Invisible Technologies raised $130M and will forgo profitability to invest
“We've now, we initially announced a hundred, actually right now raised a hundred and thirty million, and so I'm investing very heavily in technology, so we will not be profitable this year, no.”
Matt Fitzpatrick Dec 31, 2025 ▶ 53:09 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: Robotics will take longer and require task-specific rather than broad-based systems
“I think robotics is another one that will take longer, but will be really interesting when it works. But by the way, I think even in that case, you'll need more task specific robotics, not just broad based.”
Matt Fitzpatrick Dec 31, 2025 ▶ 59:36 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Contradicted
Fitzpatrick: Average bank spends 93% of tech budget on maintenance
“The average bank spends 93% of its cost, of its tech cost, on maintain initiatives. Seven percent go into building new things.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:01:18 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Top hires should not be recruited for specific roles
“When you recruit a great person, I don't think about role most of the time. Meaning I think people are very role focused of like, I will hire this person and they will only do oil and gas as an example, right? But the reality is like really good people will ru…”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:04:32 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Five-year strategic planning is useless in AI today
“Five-year strategic planning is not a useful exercise right now.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:14:44 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Opinion
Fitzpatrick: Databricks is the most useful foundation for AI
“Look, I think their tech is great. And I think that it's interesting in a lot of ways, the most useful foundation for AI is really good Databricks infrastructure.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:17:34 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: AI-native physical-world service companies will be highly disruptive
“Some of the most interesting new businesses are actual businesses using AI in the physical world that are AI native and that will be highly disruptive.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:20:00 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Not checkable as stated
Fitzpatrick: Recent Y Combinator class generated double the revenue of prior batches
“If you look at Y Combinator's recent class, I think it's like the largest, it's two X the revenue of any prior class.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:20:21 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: CFOs will enforce strict ROI guardrails on AI within two years
“I think over the next two years you're going to see the CFO function put different guardrails on how this stuff is built and say, what is the ROI?”
Matt Fitzpatrick Dec 31, 2025 ▶ 12:40 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Insight
Fitzpatrick: Enterprise generative AI adoption mirrors machine learning, not SaaS
“So what's happening now is we're starting to realize that the Gen AI adoption paradigm in the enterprise works the same way that ML does.”
Matt Fitzpatrick Dec 31, 2025 ▶ 27:07 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Prediction Not checkable as stated
Fitzpatrick: AI training will move into banking and healthcare next
“I actually think AI training will be used next in banking and healthcare, and then after that in, in many other different enterprise contexts.”
Matt Fitzpatrick Dec 31, 2025 ▶ 28:53 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Disclosure
Fitzpatrick: Invisible Technologies partnered with US Navy, SAIC, and Vantor on AI drone swarms
“We worked with SAIC, Vantor, and the US Navy on fine tuning a model for underwater drone swarms”
Matt Fitzpatrick Dec 31, 2025 ▶ 40:53 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Disclosure
Invisible deploys engineers and Starlink terminals for agricultural AI computer vision
“We we're serving one of the largest agricultural conglomerates in the US on herd safety. So actually like monitoring risk factors. When should you send a vet for their herd of cows basically? And that whole process relies us on us actually sending forward depl…”
Matt Fitzpatrick Dec 31, 2025 ▶ 54:37 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Opinion
Fitzpatrick: Physical world interactions and robotics are top AI growth vectors
“And so I think physical world interaction patterns are the, some of the most interesting growth vectors for this. But they do take time and money to invest in. Robotics being another big part of that.”
Matt Fitzpatrick Dec 31, 2025 ▶ 55:11 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Partly supported
Fitzpatrick: 70% of US software is over 20 years old
“70% of the software in America is over 20 years old.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:00:32 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Open
Fitzpatrick: Public software multiples fell from 20x to 10x over two years
“In the last two years, you've seen public software multiples go from 20 X to 10 X, partly because of growth changes, and partly because they've tried, as they move profitable, their growth slows materially”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:21:18 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Supported
Fitzpatrick: Johns Hopkins research shows 250,000 annual US deaths from avoidable medical errors
“Johns Hopkins has released this thing, this stat that 25, 2250 thousand deaths a year happen because of avoidable errors.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:23:32 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Supported
McKinsey grew engineering headcount from 100 to 7,000 during Fitzpatrick's tenure
“When I started, we had about a hundred engineers total in firm. By the time I left, we had 7000.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:43 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Partly supported
Fitzpatrick: AI performance grew 40% to 60% over two years
“If you look at all the public benchmarks, models have increased 40 to 60% in performance over the last two years.”
Matt Fitzpatrick Dec 31, 2025 ▶ 7:10 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Contradicted
KPMG report found 60% of consumers use AI weekly
“KBMG had this report that 60% of consumers use this on a weekly basis”
Matt Fitzpatrick Dec 31, 2025 ▶ 44:01 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Supported
Invisible Technologies raised only $7M in primary capital over nine years
“Historically Invisible had only raised seven million of primary capital in its entire nine-year journey.”
Matt Fitzpatrick Dec 31, 2025 ▶ 53:00 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
20VC Assertion Partly supported
Fitzpatrick: US healthcare spend is 2.5x higher per capita than Germany
“We spend 14,000 14,000 per capita per year on patients in the U.S. So that, that's like a rough spend. That's two to three, two and a half to three, like Germany and Canada spent as an example.”
Matt Fitzpatrick Dec 31, 2025 ▶ 1:23:05 Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
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