The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
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Ahuja: Enterprises will soon operate people-less, AI agent-only GCCs
“And I think the time is not far when you would have, you know, bolt-ons or even GCCs that'll have no people. You can Do it in your backyard. You can do it on your computer, and you know, ah, so I think it's coming.”
Ahuja: ANSR has never reported cost metrics across its 200 GCCs
“Maintain that for the last 20 years, 200 GCCs. We've never reported cost metrics.”
Ahuja: AI adoption will decouple GCC work output from employee headcount
“We know that the next wave of GCCs would be nonlinear manifestations. The output, work output, and the impact would not commensurate with the headcount that the GCCs have, right? They would be, you know, amplifiers that would be, you know, AI led, AI driven.”
Ahuja: GCC market will expand beyond Fortune 500 to top million companies
“It will become an infinite market. It's not just the fortune 500 or global 2000. It'll be the top million companies in the world. You can have five people and still run a GCC.”
Ahuja: LG and South Korea lacked software DNA in the mid-90s
“LG as a company and South Korea as a country just didn't have the DNA to make that transition, and they were looking towards India to, you know, get the necessary help.”
Ahuja: Yahoo and Jerry Yang sought to acquire News Corp in early 2000s
“Jerry Yang and Yahoo were chasing Rupert to essentially acquire News Corporation, you know, following the footsteps of, you know, what AOL did.”
Ahuja: GCCs suit Indian culture due to an emphasis on impact recognition
“I guess in some ways, GCCs are also a very India thing. Okay. And the reason why I say that is this very cultural. We derive that exhilaration that comes with The impact that we can create. We feed on the recognition that goes by doing, you know, truly impactf…”
Ahuja: Majority of new GCCs skip traditional stages to launch as innovation hubs
“Today, a majority of the GCC skip the first three steps. They just arrive.”
Ahuja: Measure GCC efficacy by whether talent advances to executive leadership
“How the talent is the same bar, how some of these, you know, some of the GCC talent will become enterprise leaders is the way you should measure the efficacy of, you know, a GCC.”
Ahuja: Indian government to legislate a framework for tier-2 city GCCs
“So there is a national framework for emerging locations that will be published by the government and in a matter of time. A lot of us have been working on that framework. It is currently being given finishing touches before you know, it is reviewed by the gove…”
Ahuja: Modern GCCs offer globally competitive compensation and equal or better work
“Today, GCCs check two boxes. Most GCCs offer globally competitive compensation and benefits. You do same or better work.”
Ahuja: Traditional enterprises must rely on Indian GCCs for AI talent
“One is it's so hard to get AI talent globally, specifically in countries like US. Everybody wants AI talent. Meta is hiring, and so is Google, and so is Microsoft, and they'll do anything and pay everything, anything to get people. So therefore, traditional en…”
Ahuja: Corporate brands will drop GCC acronyms for direct company naming
“And I guess the next iteration, you know, all these prefixes are going to be demised. It's just going to be the company in India.”
Ahuja: NDS India operations built a near-global monopoly in broadcast tech
“In early 2000, what NDS did not only in bringing Tata Sky to India and the whole direct to home revolution, but also creating a product company that became almost a global monopoly in technologies and products for the broadcasting industry.”
Ahuja: Indian GCCs largely hire experienced lateral talent over entry-level workers
“The real fact remains that GCC is largely higher experienced lateral talent. You know, that commensurate with the quality of work and the complexity, sophistication of work that comes in.”
Ahuja: Emerging cities cannot attract GCCs without first establishing IT services
“You know, a GCC is at the top of the food chain. You cannot start a location with GCC. You can, GCCs come somewhere along the journey. So, you know, you've got to start with services companies. You've got to have the infrastructure. You've got to have the univ…”
Ahuja: US H-1B visa constraints will drive tech work to Indian GCCs
“I think, you know, it's obvious that GCCs will benefit because H-one B visas were really people going to work, right? And GCCs represent work coming to people, right? So people happen to be in India and Poland and, you know, Manila or in Vietnam or, you know, …”
Ahuja: GCC model will expand into luxury retail, automotive, airlines, and restaurants
“They'll become a lot more industry agnostic, all kinds of industries, luxury retailers, You know, automotive companies, airlines, hotels you know, cosmetic companies, right? Restaurants, every, anybody can do a GCC, right?”
Ahuja: Six metropolitan hubs account for over 95 percent of Indian GCCs
“There are obviously the established locations, the six locations that we all know, Bangalore, Pune, NCR, Chennai, Hyderabad. And these are the locations that account for majority, you know, more than 95% of the GCCs.”
Ahuja: GCC capability model emerged around 2010 driven by digital transformation
“Companies had to invest in, you know, capabilities that didn't traditionally exist in IT organizations, and that's how the concept of capability, you know, came about in, I would say, in more like, 2010, 2015 kind of a time frame, when it became more around a …”