The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
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every show 44 of 44
Stripe research found 99% of top e-commerce sites have checkout flow errors
“We've done research on the checkout experience in some of the top sites, e-commerce sites. And we found that 99% of the top e-commerce sites have errors in their checkout flow that actually hinder more impactful, more seamless, quicker checkout, and therefore …”
Katie Dill: AI Tools Will Manage and Scale Design Systems
“With AI tools, I think that we're gonna see a whole new wave where these systems are, you know, kind of managed by the AI tools and that can help us
Scale things a lot more quickly”
Stripe's redesigned checkout increased business revenue by 10.5%
“So by improving the quality of the checkout experience through details, small and large, we have seen a 10.5% increase in businesses revenue from that, you know, an older form of checkout to a newer form of checkout.”
Stripe web engineers report directly to the design organization
“And actually it's one of the few teams where all of these things report, well, not all of them, but most of those functions report into one place. So engineering and design actually all report up into the design organization when they work on the website.”
Stripe leaders audit 15 critical user journeys by 'walking the store'
“And so what we have established are, you know, we started with 15 of our most important user journeys. 15 is, you know, somewhat of an arbitrary number. It's a number that we can kind of keep track of, but also, you know, has pretty good breadth, but it's cert…”
Dill: Over 78% of the Forbes AI 50 use Stripe
“Over 78% of the Forbes AI-fifty use Stripe, and they are using our products to help them scale”
Katie Dill: Stripe's economic scale is quantified in global GDP
“Another way is like, you know, the actual enormous impact that we have had the privilege and the responsibility of serving in that can actually be quantified in the GDP.”
Lyft partnered with Stripe early on to co-develop Stripe Connect
“These organizations that worked with us, one of them was Lyft for early days, for example. They, you know, came upon this need. They wanted to pay out drivers, and so they built the product with us.”
Stripe prototyped Workbench using near-weekly feedback from Slack and Notion
“We worked with Slack and Notion on, you know, how to make that product Better every day. And so we are doing prototyping and iterating and they are giving us feedback almost on a weekly basis.”
Redesigning Stripe's post-signup onboarding email increased product conversion by 20 percent
“Doing that increased product conversion by 20% from this email, which is pretty huge.”
Airbnb's design team achieved the company's highest engagement scores under Katie Dill
“And then, you know, a couple months later, we had the best engagement scores in the company.”
Airbnb CEO Brian Chesky acts as the chief editor for all products
“At Airbnb, you know, Brian Chesky is like the editor of all the things that, you know, come together”
Katie Dill: Lyft's design team was originally isolated behind a locked door
“The way that the team was organized before I got there was that actually, you know, physically the design team sat separately. They sat in a room that was just like beautifully designed. Separated from engineering and product and all the other functions by a l…”