The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
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every show 44 of 44
Swanson: Thumbtack Generated 25% of Craigslist's Service Postings Before Being Banned
“And this scaled up to a point where it was like a quarter of all Craigslist service volume, all these auto posts from Thumbtack pros. And then, you know, not surprisingly, we got a cease and desist that told us we should stop this and we'd been banned from Cra…”
Billions of people will learn to delegate to machine assistants
“It's gonna become ubiquitous. People are, there's gonna be billions of people learning to delegate to a machine assistant”
A Google search penalty once wiped out Thumbtack's web traffic and revenue
“At Thumbtack, there was a moment, you may remember this, a decade ago, where I woke up, and I had a message from someone on our team in the Philippines, and it said, Thumbtack does not exist on the internet. I was like, what? And I went to Google, you type in …”
Swanson increased his free testosterone by 10% by eliminating household phthalates
“I measured free testosterone before and after, and it was 10% higher.”
AI assistants will evolve into full autonomy like self-driving cars
“Yeah, I mean, it's a moving target, obviously, is gonna get increasingly more capable, and our view is it's like self-driving cars, where it's not self-driving overnight, it's you drive the Tesla at first, And then there's assisted steering and braking, and th…”
Athena engineer receives majority of task delegations via screen-monitoring AI
“The person who built this internally has been using it, the majority of his delegations are now machine-generated.”
AI will eventually automate weekly founder calendar and goal audits
“This is a place that AI is obviously going to automate, and it will be very powerful, or it's at the end of each week. It just tells you, here's what you prioritized. Are those actually your goals?”
Thumbtack launched with three non-technical co-founders and one technical co-founder
“I'd say, you know, one of the biggest, I don't know if I called a mistake at Thumbtack because I love my founders, but it's something I wouldn't recommend others do, is we had four co-founders, and one was technical, he left after like two years, and then the …”
Athena scaled to 1,000 people without raising outside capital
“Athena started fully bootstrapped, human-only, scaled to a thousand people, no outside capital”
AI will absorb admin work as assistants shift to high-level management
“The human assistant will focus more on project management and high-level work and really be that, like, caretaker, the empathy, that partner. And the machine will increasingly do the more rote, mechanical, administrative stuff.”
Athena receives 50,000 executive assistant applications monthly and hires one in 300
“You know, Athena, we have 50,000 assistants apply per month, and we put them through a huge battery of tests, and we hire like one in 300.”
Swanson: Google Capital Gave Thumbtack $100M Term Sheet in Five Days
“Google capital came to us and said, we're interested in investing. We weren't fundraising and we said, okay, we'll talk to you. And five days later, they gave us a term sheet for a hundred million dollars.”
Swanson: Thumbtack search traffic fell to zero after Google de-indexed it
“And I went to, you know, Google analytics and our traffic had not fallen by 10 or 20%, but a hundred, zero. And we were de-indexed. We were completely removed from Google.”
Swanson: Philippine hire beat American applicants on English proofreading quality and price
“This woman in the Philippines named Mikan beat the Americans and everyone else, not just on price, but on quality. She was a better English proofreader than Americans.”
Swanson: Only 1-2% of venture capital comes from active founders
“Last year there was about five hundred billion dollars invested in venture capital, one or two percent of that came from active founders. Most of it came from institutional VCs”
Swanson: Thumbtack proofreader Mikan grew to manage over 1,000 people in the Philippines
“And so she went from individual contributor to a manager of five and 10 proofreaders to then eventually a general manager of a team of a few hundred To eventually the head of our team in the Philippines managing over a thousand people.”