The Ledger, every show

“There were so many solutions out there. The market was extremely crowded. However, I did spend a lot of time on talking with those users. Do you like Skype? Do you like WebEx? I did not see a single happy customer who told me that Really like the existing solu…”

“To start with, I tried to raise seed money from some VCs, and they did not think the world needed to have another solution. Luckily, I got the seed funding from a few of my friends and in Seneca Valley.”

“That's the reason why, you know, during COVID, even having a certain access traffic, we do not need to change our code. You know, the architecture itself was very scalable.”

“At that time, they saw it is, you know, they focused on the social networking. At that time, they saw the overall, the collaboration strategy should be around the social networking. I have a different opinion, and they probably thought, I do not understand the…”

“I think a minimum is 100%, you know, over the past several years, right? You know, and we got to the growth, you know, faster, right? I think that that's kind of a minimum is 100% over the past several years.”

“The way to fix that problem is you got to build something from the ground up because WebEx architecture was not a video collaboration. It's more like a data collaboration.”

“December of 2019. You can have daily meeting participant, you know, I think is around the, on a peak day, around ten million daily meeting participant. And a few months later, in April, May timeframe, all the way jumped to more than three hundred million daily…”

“For the first four years, we do not have any marketing team. Only until 2015, we started, you know, building up a marketing team, so.”

“I left at Cisco end of June of 2011, and that's how I started Zoom, and one month later, some top Webex engineers, they quit and followed me to start, to join Zoom.”

“We have a little bit over 800 or 50,000 unique business domains, you know, like Uber, like a Tesla, you know, like a Zendesk, Okta, you know.”

“I still remember early on, at that time, Zoom the subscription cost is less than 10 dollars, nine 99 per month. And some users, they canceled the service. I personally reached out to each of them. And get a Zoom call to understand what's going on.”

“For the first many years, we didn't have a marketing team at all. Word of mouth, that's the only way for us to market Zoom.”

“To support the traffic, to support the world, we hired over 6000 employees within two years window.”

“We had to go through that very painful, 15%, you know, reduction.”

“And the good news, he did write down a very nice article published in Wall Street Journal, and also he personally recorded a video, and over the night, we got a 50, 50,000.”

“Online cohort, I would say industry average. It's about, you know, the two to three percent, right?”

“I was in Beijing and China and I applied for the visa, you know, as this long story, every time the reason is different and they did not give me the visa.”

“Essentially, WebEx was the first generation of, you know, content sharing, the screen sharing. You know, you are so right. At that time, the voice over IP, you know, didn't work. You know, the way for WebEx users to use our technology is to, you know, use a ph…”