The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
shows 
every show 44 of 44
Schneider: Gartner claimed ITSM market was capped at $1B during ServiceNow's IPO
“During the IPO process, we had Gartner Show up at a lot of the investor pitches and say, the size of the ITSM market is gonna be capped out at a billion dollars. So, we don't see the growth potential for ServiceNow.”
Schneider: ServiceNow doubled street pricing and doubled revenue in his first quarter
“We basically doubled street price in that first quarter which helped us double the revenue for that first quarter.”
Schneider: ServiceNow funded quarterly bonus pools based entirely on net new ACV
“In fact, up until recently, they had a bonus profile that was every quarter we would fund a bonus pool based on the company's achievement of net new ACV, which was new business minus any churn.”
Schneider: ServiceNow required new internal products to hit $100M in three years
“And so we actually launched four products at the same time in 2015, or 2016, I thought we were going to kill two of them, because for me to be viable, it had to be a hundred million in three years.”
Schneider: Data Domain reached $2B in revenue two years post-acquisition
“That company inside of EMC, we drove it to a billion that first year, and two billion dollars in the second.”
Schneider: ServiceNow's $1B HR product line originated from a sales engineer's idea
“That's probably a billion dollar product now, inside of ServiceNow, because we just listen to customers.”
Schneider hired 150 ServiceNow sales reps in 90 days to hit $100M
“I hired a 150 people in less than 90 days. And we did the hundred million dollars.”
David Schneider: ServiceNow achieved a 98% plus renewal rate
“We were at 98% plus renewal rate, so I didn't have a churn problem.”
ServiceNow saw 20-40% ACV expansion six months post-implementation
“So six months after the go-live of the system, we used to see 20 to 40% increase in ACV size.”
Schneider limited ServiceNow management reviews to three green and three red items
“When I led the review of any portion of ServiceNow or Data Domain, I started with the three things that were working, that were really green, and the three things that were red. If somebody wanted to help me on something in the red, be my guest. But if you wan…”
Schneider: ServiceNow enterprise deals reach up to $50 million annually
“We're talking 10, 25, fifty million dollars a year, sometimes for these transformational efforts.”
Schneider: Data Domain had $550M revenue and 75-80% margins at acquisition
“Yeah, but imagine buying a company at the time, five hundred and fifty million in revenue, 75, 80% margins for two billion dollars.”
ServiceNow Express priced at $10K-$15K vs $50K enterprise entry price
“We were selling it for 10 to 15,000 dollars versus 50,000 dollars at the entry price.”
ServiceNow had hundreds of customers using product off-label by 2015
“Turns out that by 2015, we had hundreds of customers using us in new ways.”
David Schneider helped scale Data Domain from $0 to $1B revenue
“I spent almost nine years at a company called Data Domain, where I joined at zero dollars in revenue, and by the time I left, we'd gone through an IPO, took it to about a billion dollars, and then we got acquired by EMC in a hostile acquisition in 2009.”
David Schneider helped grow ServiceNow from $80M to $5B in revenue
“I spent 10 years at ServiceNow joining Frank Slootman again, who I had the privilege of working with at Data Domain. Into that company, which was about eighty million or so in size when I joined, and when I left it was five billion in revenue”